System Engineer, Internal Operations

Sectra; Linköpings kommun; On-site; SEK 550,000 - 750,000; Full time

Job summary

Sectra is seeking a System Engineer for Internal Operations in Linköping. You will help build and maintain platforms, tools, and services that power our development organization, working across IT, development teams, and country organizations.

You will configure and improve service management platforms, develop integrations via APIs, and support migrations. The role requires strong analytical thinking, collaboration, and fluency in Swedish and English.

Qualifications

• Bachelor's or Master's degree in engineering/IT.
• Technical background - comfortable with code, scripts, APIs, or automation tools.
• Experience with service management platforms and ITSM concepts.
• Thrives in a project environment with several parallel workstreams.
• Fluent in Swedish and English, both written and spoken.

Responsibilities

• Configure and improve service management platforms, workflows, SLAs, and portals.
• Develop integrations connecting platforms with CRM, monitoring tools, and development tooling via APIs and automation.
• Support migrations and collaborate with stakeholders to deliver practical solutions.
• Document configurations, processes, and runbooks for team clarity and continuity.
• Troubleshoot issues with a balance of short-term fixes and long-term platform health.

Skills

Analytical thinking

Communication

Willingness to learn

Problem solving

Education

Bachelor's or Master's in engineering/IT

Tools

Jira

Jira Service Management

Confluence

Job description

Do you enjoy building the systems, integrations, and workflows that help an entire organization work better? Are you the kind of person who sees how tools and processes connect - and wants to make those connections smoother? We are looking for a System Engineer to join our team in Internal Operations.

Sectra is one of the world's leading providers of IT systems for managing medical images. Our long-term ambition is to be the leader in making customers' diagnostics more efficient and contribute to proven improved care outcomes for patients. In other words - we create future-proof and effective solutions that help save lives.

Working as a System Engineer in Internal Operations

You will join one of the teams within Internal Operations that builds and maintains the platforms, tools, and services our development organization depends on every day. The team’s responsibility spans service management platforms, the Atlassian ecosystem, enterprise integrations, and the tooling that ties them together. We treat our platforms as products - always evolving, always in dialogue with the people who use them.

You will work across the full range of what the team owns: configuring and improving platforms, developing integrations between enterprise systems, supporting migrations, and collaborating with stakeholders from development teams, IT, and country organizations to understand their needs and deliver solutions that work in practice.

• Configuring, maintaining, and improving service management platforms - including workflows, automation rules, SLAs, and portals.
• Developing integrations that connect platforms with surrounding systems such as CRM, monitoring tools, and development tooling through APIs and automation.
• Supporting migrations
• Collaborating with stakeholders across the organization to understand service needs, adapt configurations, and make rollouts smooth.
• Documenting configurations, processes, and runbooks so the team and stakeholders can follow along.
• Troubleshooting and resolving technical issues, balancing short-term fixes with long-term platform health.

At Sectra, we hire for attitude and ability, and train for skill. This means who you are is more important than your previous experiences. There are a few core abilities that are central for any role. We always look for your willingness and ability to learn and take on new tasks fast, utilize previous experiences, and quickly grasp new information. We also want you to have a strong analytical mindset in which we consider it to be important that you can understand, break down, and solve problems. We also look for good communicators who have the ability to interact with colleagues, partners, and customers in an effective, clear, and constructive way.

In addition to these abilities, we also want you to:

• Have a Bachelor's or master's degree within engineering, IT, or similar with a strong academic record.
• Have a technical background - you are comfortable working with code, scripts, APIs, or automation tools.
• Have experience with or a strong interest in service management platforms and ITSM concepts.
• Be someone who thrives in a project environment with several parallel workstreams, where you switch between configuration, integration work, troubleshooting, documentation, and stakeholder communication.
• Be fluent in Swedish and English, both verbally and written.

We consider it a great asset if you:

• Have experience with the Atlassian ecosystem - Jira, Jira Service Management, Confluence, or related tools.
• Have worked with ITSM frameworks or processes such as ITIL (Incident, Problem, Change, Service Request).
• Have experience building integrations between enterprise systems using REST APIs, middleware, or scripting.
• Speak more languages than those required above.
• Have interests besides school and work, such as sports, music, board games, computer games, singing, or flying.

Other information:

The goal is for the right candidate to start as soon as possible.

We recruit on an ongoing basis.

Depending on the role, a mandatory background security screening might be performed as part of the recruitment process at Sectra.