Swedish/English Global Support Associate

Wolt - English; Stockholms kommun; On-site; SEK 280,000 - 360,000; Full time

Benefits offered by this job

Wolt credits cashback

Wellness allowance

Employee assistance program

Job summary

Wolt in Sweden is hiring for a customer support role. You will assist customers, courier partners, and venues via live chat and phone to ensure smooth delivery operations and help grow the support function with the team.

You will work in shifts mornings, evenings, and weekends, requiring Swedish fluency and professional English. The role offers Wolt credits cashback, wellness allowance, and an employee assistance program.

Qualifications

• Excellent communication with a personal touch.
• Customer-obsessed and team-oriented mindset.
• Fast learner with ability to multitask in a fast-paced environment.
• Fluent in Swedish and proficient in English.
• Willingness to work in mornings, evenings and weekends.

Responsibilities

• Support customers, courier partners, and venues via live chat and phone.
• Ensure delivery operations run smoothly.
• Help develop the support function with the support and other teams.

Skills

Communication

Customer focus

Teamwork

Multitasking

Fast learner

Shift work

Swedish/English bilingual

Job description

Wolt in Sweden is hiring for a customer support role. You will assist customers, courier partners, and venues via live chat and phone to ensure smooth delivery operations and help grow the support function with the team.

You will work in shifts mornings, evenings, and weekends, requiring Swedish fluency and professional English. The role offers Wolt credits cashback, wellness allowance, and an employee assistance program.