Store Manager - Zara Stockholm

ZARA; Stockholms kommun; On-site; SEK 420,000 - 700,000; Full time

Benefits offered by this job

Staff discount

Promotion programs

Training & development

Job summary

ZARA in Stockholm is hiring a Store Manager to lead a fast-paced fashion team. You will model strong customer service, drive sales, and oversee stock, visual standards, and daily operations to meet KPI targets.

You will train and motivate staff, manage payroll and scheduling, and partner with loss prevention to protect assets. The role requires a year of retail leadership and a passion for fashion trends. This position offers career growth through internal programs and a competitive package.

Qualifications

• Strong retail leadership and team management experience.
• Customer-focused approach and excellent service skills.
• Ability to multi-task in a fast-paced environment.
• Attention to detail and organized planning.
• Motivate and develop staff to achieve goals.
• Experience in payroll, scheduling, and performance coaching.

Responsibilities

• Customer Service: Provides highest level of care to customers.
• Commercial tasks: Keeps floor stocked and reports; supports Visual merchandising.
• Sales & Stock Management: Manages budgets, stockroom, and deliveries; ensures processes.
• Loss Prevention: Works with LP to meet shrinkage goals and accuracy.
• Human Resources: Trains staff; recruits and develops team; follows HR procedures.
• General service: Manages maintenance, store orders, climate, and music.
• Health and safety: Maintains safe, compliant work environment per Zara policies.

Skills

Retail leadership

Customer focus

Multi-tasking

Detail oriented

Team motivation

People management

Job description

Overview

Our Store Manager are directly responsible for the success of your store. Their strong leadership skills and retail experience will set the example for their team while performing various tasks related to customer service, human resources, processes, sales & stock management and Loss prevention.

Responsibilities

• Customer Service: Provides highest level of care to customers.
• Commercial tasks: Consistently ensures the floor is fully stocked with merchandised according to standards and reports. Support Visual commercial team in the store.
• Sales & Stock Management: Budget responsibility, ensures stockroom organization and delivery process according to the standards, ensure that all store processes are done correctly and within productivity standards.
• Loss Prevention: Works closely with Loss prevention department to meet shrinkage goals, oversees store inventories and ensures the highest level of accuracy when doing so.
• Human Resources: Ensures the proper training for all staff and recognizes potential candidates for promotion. Recruits, interviews, develops and maintains a strong team members. Ensures that all HR procedures are followed (payroll, store coverage, budgeted hours, training).
• General service: Organizes all tasks relating to general services (maintenance, store orders, heating/cooling, music).
• Health and safety: Ensure positive work environment, follows H&S routines, follows all ZARA company policies and procedures focusing on the Massimo Dutti management principles.

Requirements

• Ability to multi-task in a fast paced setting
• Interest in fashion and current season trends as they apply to the market
• Detail oriented and organized nature
• Prioritizes tasks to maximize efficiency of team
• Takes initiative to accomplish all set goals
• Leads and motivates team by setting the example
• Desire for career growth within the company
• Minimum of 1 year retail management experience
• Krav: Butikschef - erfarenhet efterfrågas

What we offer

Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs - we never stop learning!

You will be rewarded with a competitive compensation package and you will also receive 25% discount to buy the latest trends in any of our Inditex brands available in your market.

We are committed to ensure that our recruitment processes are barrier free and as inclusive as possible to everyone. This includes making adjustments for people with disability or long-term conditions.

Application

If you are interested in this position and believe that you match the required profile, please apply!

Looking forward to your application!

11120 Stockholm