Store Manager

FashionUnited; Stockholms kommun; On-site; SEK 480,000 - 640,000; Full time

Job summary

ZARA Store Manager in the Stockholm area leads store operations, drives sales and delivers exceptional customer service while coaching the team to perform at their best.

You will oversee stock, merchandising, HR processes, training and loss prevention, ensuring adherence to company standards and building a high-performing, customer-focused store.”

Qualifications

• Ability to multi-task in a fast paced setting.
• Interest in fashion and current season trends.
• Excellent communication skills.

Responsibilities

• Customer Service: Provides highest level of care to customers.
• Commercial tasks: Ensure floor is stocked with merchandised according to standards and reports.
• Sales & Stock Management: Budget responsibility, ensures stockroom organization and delivery process according to the standards, ensure that all store processes are done correctly and within productivity standards.
• Loss Prevention: Works closely with Loss prevention department to meet shrinkage goals, oversees store inventories and ensures the highest level of accuracy when doing so.
• Human Resources: Ensures that proper training for all staff and recognizes potential candidates for promotion. Recruits, interviews, develops and maintains a strong team members. Ensures that HR procedures are followed (payroll, store coverage, budgeted hours, training).
• General service: Organizes all tasks relating to general services (maintenance, store orders, heating/cooling, music).
• Health and safety: Ensure positive work environment, follows H&S routines, follows all ZARA company policies and procedures focusing on the Massimo Dutti management principles.

Skills

Multi-tasking

Communication skills

Fashion interest

Leadership

Job description

ZARA Store Manager - Stockholm Area

Our Store Manager are directly responsible for the success of your store. Their strong leadership skills and retail experience will set the example for their team while performing various tasks related to customer service, human resources, processes, sales & stock management and Loss prevention.

Responsibilities

• Customer Service: Provides highest level of care to customers.
• Commercial tasks: Consistently ensures the floor is fully stocked with merchandised according to standards and reports. Support Visual commercial team in the store.
• Sales & Stock Management: Budget responsibility, ensures stockroom organization and delivery process according to the standards, ensure that all store processes are done correctly and within productivity standards.
• Loss Prevention: Works closely with Loss prevention department to meet shrinkage goals, oversees store inventories and ensures the highest level of accuracy when doing so.
• Human Resources: Ensures the proper training for all staff and recognizes potential candidates for promotion. Recruits, interviews, develops and maintains a strong team members. Ensures that all HR procedures are followed (payroll, store coverage, budgeted hours, training).
• General service: Organizes all tasks relating to general services (maintenance, store orders, heating/cooling, music).
• Health and safety: Ensure positive work environment, follows H&S routines, follows all ZARA company policies and procedures focusing on the Massimo Dutti management principles.

Requirements

• Ability to multi-task in a fast paced setting
• Interest in fashion and current season trends as they apply to the market
• Excellent communication skills