Stockholm Team Leader: Customer Experience & CI

Wir sind Schweizer Marktführerin der Orthopädie- und Rehatechnik und bieten ein ganzheitliches Verso; Ed; On-site; SEK 558,000 - 781,200; Full time

Benefits offered by this job

Career development possibilities

Health insurance

Pleasant office environment

Job summary

A leading company in the orthopaedics industry is seeking a team leader in Sweden. The role involves developing a team for great customer experience and ensuring adherence to processes. Candidates should have B2-C1 Swedish skills and 2-4 years of leadership experience. Flexibility and strong analytical skills are essential for this position. Competitive benefits and career development opportunities are offered.

Qualifications

• 2-4 years experience as team leader and/or quality analyst.
• Knowledge of Lean, Six Sigma, PDCA.
• Strong analytical skills with a focus on continuous improvement.

Responsibilities

• Support and develop your team for great customer experience.
• Ensure adherence to customer handling processes.
• Analyse quality performance and participate in reviews.

Skills

Swedish (B2 or C1)

English (B1)

Analytical skills

Communication skills

Flexibility

Ownership

Job description

A leading company in the orthopaedics industry is seeking a team leader in Sweden. The role involves developing a team for great customer experience and ensuring adherence to processes. Candidates should have B2-C1 Swedish skills and 2-4 years of leadership experience. Flexibility and strong analytical skills are essential for this position. Competitive benefits and career development opportunities are offered.