Stockholm: Corporate Client Coverage Specialist

Standard Chartered; Stockholms kommun; Hybrid; SEK 600,000 - 900,000; Full time

Benefits offered by this job

Flexible working

Wellbeing support

Learning and development

Diversity and inclusion

Job summary

Standard Chartered in Stockholm is seeking a client-focused professional to join Corporate Client Coverage. You will coordinate onboarding, due diligence, documentation, and ongoing account maintenance, partnering with Relationship Managers and product partners to deliver an exceptional client experience.

Based in Stockholm, you will support end-to-end client lifecycle across Corporate and Investment Banking clients, collaborate with Operations, Legal, Risk and Compliance teams, and drive

Qualifications

• Bachelor's degree or equivalent professional experience in Business, Finance, Economics, Banking, or a related field.
• Experience in client service, corporate banking, financial services, client onboarding, account management, operations, or a similar client-facing environment.
• Strong client-focused mindset with the ability to build trusted relationships with clients and internal stakeholders.
• Excellent stakeholder management, communication, and relationship-building skills, with strong written and verbal English proficiency.
• Proven ability to manage multiple priorities, meet deadlines, and perform effectively in a fast-paced environment.
• Strong organizational skills, attention to detail, and commitment to accuracy and operational excellence.
• Analytical and problem-solving mindset with the ability to identify issues and contribute to practical solutions.
• Ability to collaborate effectively across teams, functions, and levels of the organization.
• Proactive, self-motivated approach with a commitment to continuous learning and professional development.
• Understanding of risk, compliance, regulatory requirements, and AML principles within financial services, or willingness to develop expertise in these areas.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Outlook.
• Strong knowledge of client onboarding, client lifecycle management, credit documentation, lending products, banking operations, and KYC processes is advantageous.
• Experience in Client Management, Corporate Banking, Investment Banking, Credit Operations, Loan Operations, or a related financial services environment.
• Experience working within international, multicultural, or matrix organizations is beneficial.
• Relevant certifications in Risk, Compliance, AML, or Banking Operations are an advantage, or willingness to obtain them in line with business requirements.
• Demonstrates integrity, accountability, and a strong commitment to the Bank's Values and Code of Conduct.

Responsibilities

• Support end-to-end client management activities, including onboarding, due diligence, documentation, account maintenance, and offboarding processes.
• Coordinate with internal teams to ensure client requests are completed accurately and within agreed service standards.
• Monitor progress of client cases and proactively follow up on outstanding items to support timely completion.
• Maintain accurate records and ensure relevant client information is updated within Bank systems.
• Assist in managing documentation requirements and ensuring completeness of client records.
• Follow established procedures and first-time-right principles to ensure accuracy and quality.
• Identify opportunities to improve efficiency, consistency, and the client experience.
• Support process improvement initiatives and adoption of best practices.
• Escalate issues appropriately and collaborate with stakeholders to achieve effective outcomes.
• Work closely with Relationship Managers, Product Partners, Operations, Legal, Risk, Compliance, and Client Management teams.
• Support the coordination of activities across teams to ensure efficient client service delivery.
• Develop a strong understanding of client needs and business priorities.
• Adhere to all internal policies, procedures, and regulatory requirements.
• Support effective risk management by identifying and escalating issues in a timely manner.
• Maintain high standards of data confidentiality and document management.
• Complete all required compliance and regulatory training.
• Support the delivery of a high-quality client experience across Corporate and Investment Banking clients.
• Build effective working relationships with clients and internal stakeholders to support day-to-day client needs.
• Assist Relationship Managers and partner teams in coordinating client requests and resolving service-related issues.
• Maintain regular engagement with clients to facilitate seamless execution of onboarding, documentation, and servicing activities.
• Contribute to achieving strong client satisfaction and relationship health outcomes.

Skills

Client service orientation

Stakeholder management

English proficiency

Organizational skills

Analytical thinking

Cross-functional collaboration

Proactive mindset

Education

Bachelor's degree in Business/Finance/Economics

Tools

MS Excel

CRM systems

Job description

Standard Chartered in Stockholm is seeking a client-focused professional to join Corporate Client Coverage. You will coordinate onboarding, due diligence, documentation, and ongoing account maintenance, partnering with Relationship Managers and product partners to deliver an exceptional client experience.

Based in Stockholm, you will support end-to-end client lifecycle across Corporate and Investment Banking clients, collaborate with Operations, Legal, Risk and Compliance teams, and drive