Stockholm Client Services Manager – Growth & Governance

JPMorgan Chase; Stockholms kommun; On-site; SEK 50,000 - 70,000; Full time

Job summary

Fairygodboss is looking for a Client Service Manager based in Stockholm. This role requires managing client relationships and ensuring service excellence across Securities Services products.

The ideal candidate has 3-4 years of experience in financial services, is fluent in Swedish, and has strong analytical and communication skills.

This is an office-based position with a focus on teamwork and client satisfaction.

Qualifications

• Demonstrated analytical skills and problem-solving abilities under time pressure.
• Proficient in presenting ideas clearly and simplifying complex issues.
• Ability to work independently while managing multiple priorities.

Responsibilities

• Manage monthly client governance processes and monitor service levels.
• Collaborate with internal teams to resolve client service issues.
• Identify efficiencies and enhance the operating model.

Skills

Client facing experience

Analytical skills

Fluency in Swedish

Team collaboration

Proficiency in Microsoft Excel

Education

3-4 years of financial services experience

Tools

Microsoft PowerPoint

Microsoft Word

Alteryx

Tableau

Job description

Fairygodboss is looking for a Client Service Manager based in Stockholm. This role requires managing client relationships and ensuring service excellence across Securities Services products.

The ideal candidate has 3-4 years of experience in financial services, is fluent in Swedish, and has strong analytical and communication skills.

This is an office-based position with a focus on teamwork and client satisfaction.