ServiceNow Automation Engineer: Streamline IT Workflows

Yora Sigma; Göteborgs kommun; On-site; SEK 650,000 - 900,000; Full time

Job summary

YORA is seeking a ServiceNow Automation Engineer to design, implement, and optimize automated workflows within the ServiceNow platform. You will bridge ITSM processes with automation, translating requirements into robust configurations while working closely with technical and business teams.

The role emphasizes hands-on development, continuous process improvement, and scalable solutions in a modern enterprise environment.

Qualifications

• Strong hands-on experience building automation and workflows within ServiceNow.
• Experience translating requirements into configuration and technical solutions.
• Good technical understanding of ITSM processes.
• Ability to document technical solutions clearly.

Responsibilities

• Develop, configure, and maintain functionality within the ServiceNow platform.
• Build and improve automated workflows connected to ITSM and related IT processes.
• Collaborate with technical teams and business stakeholders to simplify and automate processes.

Skills

ServiceNow

Automation

Workflows

ITSM

Documentation

Bilingual (Swedish/English)

Tools

Flow Designer

IntegrationHub

Power Automate

APIs/REST

JavaScript

Job description

YORA is seeking a ServiceNow Automation Engineer to design, implement, and optimize automated workflows within the ServiceNow platform. You will bridge ITSM processes with automation, translating requirements into robust configurations while working closely with technical and business teams.

The role emphasizes hands-on development, continuous process improvement, and scalable solutions in a modern enterprise environment.