Senior Technical Services Specialist – Coatings Applications

Sherwin-Williams; Märsta; On-site; SEK 700,000 - 950,000; Full time

Job summary

Sherwin-Williams in Sweden is seeking a Senior Technical Services Representative to lead complex coating trials and ensure high-quality execution of technical activities in the Application Center. You will plan, run, and document advanced sample programs and coach junior staff.

The role requires deep hands-on knowledge of WB/SB/UV coating technologies, strong problem-solving, and the ability to work cross-functionally with R&D, Sales, and customers during evaluations and demonstrations.

Qualifications

• Minimum 5 years of experience in industrial, laboratory, or manufacturing environments.
• Strong practical experience operating and adjusting industrial application equipment (spray systems, curtain coaters, sanding/curing).
• Proven ability to lead complex, multi step trials with minimal supervision.
• Demonstrated experience in troubleshooting application or equipment issues.
• Good understanding of process optimization principles (e.g., application windows, viscosity control, film build, curing parameters).
• Ability to document technical work clearly, comprehensively, and in a structured format.

Responsibilities

• Lead complex, multi step application trials, including detailed planning, execution, process control, troubleshooting, and professional documentation.
• Prepare advanced and large scale sample programs involving multiple products, process variations, or specific requirements from Sales, Marketing, or R&D.
• Support equipment investments by providing input and operational insight to assess technical needs and site impact, and by performing administrative or ordering tasks related to equipment procurement.
• Identify root causes of application and process deviations and recommend actionable improvements.
• Recommend and support process optimization activities to enhance application quality, throughput, and repeatability.
• Assist internal and external technicians with correct use of industrial application equipment and best practice operating parameters.
• Troubleshoot application and equipment issues and coordinate necessary repairs with internal or external service partners.
• Support R&D with trials, evaluations, scale up activities, and technical feedback.
• Ensure routine calibration, verification, and maintenance of application equipment according to established standards.
• Maintain workspace, machinery, and process areas in clean, organized, and safe condition in accordance with 5S standards.
• Document trial parameters, process observations, and results clearly and professionally.
• Train internal teams, technicians, and customers on application techniques, equipment handling, and process methodology.
• Mentor junior colleagues, including Representatives and Site Representatives, providing guidance and knowledge transfer.
• Organize and manage material orders required for testing, sample preparation, and daily operational needs, including substrates, chemicals, consumables, and accessories.
• Support preparation and participation in trade shows or external demonstrations when needed.
• Adhere to all safety, PPE, and chemical handling procedures and promote a strong safety culture within the Application Center.
• Manage and maintain the inventory of materials, consumables, panels, and equipment accessories in the warehouse.

Skills

Coating processes

Troubleshooting

Documentation

Mentoring

English

5S

Education

Upper secondary technical education

Technical diploma or university degree

Tools

Industrial coating equipment

Laboratory instruments

Job description

Sherwin-Williams in Sweden is seeking a Senior Technical Services Representative to lead complex coating trials and ensure high-quality execution of technical activities in the Application Center. You will plan, run, and document advanced sample programs and coach junior staff.

The role requires deep hands-on knowledge of WB/SB/UV coating technologies, strong problem-solving, and the ability to work cross-functionally with R&D, Sales, and customers during evaluations and demonstrations.