Senior Strategy Lead – Retail & Customer Experience

H&M; Stockholms kommun; Sur place; SEK 1 100 000 - 1 400 000; Plein temps

Résumé du poste

H&M Group in Stockholm seeks a Senior Business Strategist to shape the long-term direction of the Retail Strategy team within Commercial. You will translate customer insights and priorities into actionable roadmaps and governance structures.

Working with senior leaders across Commercial, Global functions and Sales Markets, you will align 3–5 year ambitions with measurable business impact and clear decision-making. This is a permanent role based in Stockholm.

Qualifications

• 7+ years of experience in strategy, management consulting, business development or a comparable senior strategic role.
• Proven experience leading complex, cross-functional initiatives and managing multiple senior stakeholders across functions, markets or business units.
• Advanced analytical and problem-solving skills, including experience with performance analysis, opportunity sizing, scenario modelling and business cases.
• Excellent communication and storytelling skills, with the ability to create concise, decision-oriented material for senior management.
• Strong commercial understanding of fashion retail or another customer-facing, international business; experience from physical and/or digital retail is an advantage.
• A collaborative leadership style and demonstrated ability to influence, challenge and drive change without formal authority.

Responsabilités

• Shape the strategic direction for H&M’s retail and customer experience, translating ambitions into clear priorities, strategic frameworks and actionable roadmaps.
• Lead high-impact, cross-functional strategic initiatives from framing and analysis through recommendation, alignment and execution.
• Build alignment between the overall strategy and the combined portfolio of strategic initiatives across functions, markets and channels.
• Prepare high-quality management reporting, decision material and communication that connect strategic direction with performance and progress.
• Define and secure effective governance, decision-making structures and performance follow-up so priorities are executed with clear ownership and measurable outcomes.
• Set the agenda for insights and analysis, combining qualitative and quantitative perspectives to identify opportunities, risks and strategic shifts.
• Lead opportunity sizing, scenario modelling and business case development to support complex investment and prioritisation decisions.
• Influence and challenge senior stakeholders, creating clarity across competing perspectives and maintaining focus on long-term objectives.
• Coach and support colleagues, helping elevate analytical, strategic and communication capabilities across the team.

Connaissances

Strategic thinking

Stakeholder management

Analytical skills

Communication skills

Description du poste

H&M Group in Stockholm seeks a Senior Business Strategist to shape the long-term direction of the Retail Strategy team within Commercial. You will translate customer insights and priorities into actionable roadmaps and governance structures.

Working with senior leaders across Commercial, Global functions and Sales Markets, you will align 3–5 year ambitions with measurable business impact and clear decision-making. This is a permanent role based in Stockholm.