Senior ServiceNow Platform Developer

Yora; Göteborgs kommun; On-site; SEK 600,000 - 800,000; Full time

Job summary

Yora is seeking a Senior ServiceNow Platform Developer to enhance a large-scale platform supporting business-critical processes. You will lead development activities while ensuring alignment with business needs.

The ideal candidate has extensive ServiceNow experience, strong JavaScript skills, and is fluent in Swedish and English. Join us to drive continuous improvements and support a collaborative team environment.

Qualifications

• Extensive experience developing and configuring solutions on the ServiceNow platform.
• Strong JavaScript development skills.
• Experience leading teams or coordinating operational activities in a technical environment.

Responsibilities

• Design, develop, and maintain ServiceNow platform functionality.
• Collaborate with cross-functional teams to ensure successful delivery.
• Support platform governance, quality improvements, troubleshooting, and incident management.

Skills

JavaScript development

ServiceNow development and configuration

Agile development

Technical leadership

Fluent in Swedish

Fluent in English

Education

Relevant academic degree or equivalent experience

Job description

Are you passionate about ServiceNow, platform development, and creating seamless digital experiences for thousands of users? We are looking for a Senior ServiceNow Platform Developer with operational leadership experience to join a team responsible for maintaining and evolving a large-scale ServiceNow platform supporting business‑critical processes and services.

In this role, you will combine hands‑on development with team coordination and operational leadership. You will work closely with stakeholders, architects, and development teams to ensure the platform remains scalable, stable, and aligned with business needs while driving continuous improvements and long‑term platform evolution.

Responsibilities

• Design, develop, and maintain ServiceNow platform functionality, including Business Rules, Client Scripts, Script Includes, ACLs, and integrations
• Analyze business requirements and translate them into technical specifications and scalable solutions
• Participate in workshops and stakeholder discussions to understand business needs and identify opportunities for improvement
• Contribute to architecture discussions and support the design of sustainable long‑term solutions
• Plan, coordinate, and prioritize operational and development activities within the team
• Support roadmap planning and platform evolution initiatives
• Drive platform governance, quality improvements, troubleshooting, and incident management activities
• Collaborate with cross‑functional teams to ensure successful delivery and platform adoption
• Act as a technical mentor and provide guidance to colleagues across the ServiceNow ecosystem
• Support platform areas such as CMDB, CSDM, Employee Center, integrations, and analytics capabilities

Required Qualifications

• Relevant academic degree or equivalent professional experience
• Extensive experience developing and configuring solutions on the ServiceNow platform
• Strong JavaScript development skills
• Hands‑on experience with CSDM and CMDB
• Broad experience working with integrations and connected enterprise systems
• Experience facilitating workshops and collaborating with business stakeholders
• Experience working with platform management, maintenance, troubleshooting, and incident handling
• Experience performing ServiceNow upgrades and platform lifecycle management
• Experience implementing ServiceNow platforms, modules, or large‑scale enhancements
• Experience leading teams or coordinating operational activities in a technical environment
• Experience working in agile development environments
• Fluent Swedish and English, both written and spoken

Preferred Experience

• Experience working with on‑premises or self‑hosted ServiceNow environments
• ServiceNow certifications such as: Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Implementation Specialist (CIS)
• Experience with Employee Center, Platform Analytics, Performance Analytics, or other ServiceNow platform capabilities
• Knowledge of IT Service Management (ITSM), IT Operations Management (ITOM), or related ServiceNow modules

Who You Are

You are a proactive and solution‑oriented professional who enjoys combining technical expertise with leadership responsibilities. You thrive when solving complex challenges, collaborating with stakeholders, and driving continuous improvements.

• Analytical and structured
• Curious about technology and platform development
• Comfortable working both strategically and with technical details
• Collaborative and communicative
• Self‑driven and accountable
• Service‑minded with a strong focus on delivering value
• A natural leader who enjoys supporting and enabling team success