Senior ServiceNow Developer & Process Optimizer

Us3 Ltd; Stockholms kommun; On-site; SEK 900,000 - 1,200,000; Full time

Job summary

Us3 Ltd in Stockholm, Sweden seeks an experienced ServiceNow consultant to lead functional engagements and drive process optimization for clients in professional services. You will gather requirements, design workflows, and mentor junior consultants.

With 6+ years of relevant experience and certifications, you will facilitate stakeholder workshops, write user stories and acceptance criteria, and ensure robust testing and delivery of solutions that improve business workflows.

Qualifications

• 6+ years of experience in professional services or consulting.
• Strong functional knowledge of ServiceNow.
• ServiceNow workflow design and process optimization.
• Business process analysis and improvement.
• Requirements gathering and stakeholder workshops.
• User stories and acceptance criteria.
• Functional specifications and testing strategy.
• Customer-facing consulting experience.
• Strong communication and stakeholder management.
• Ability to lead functional engagements and mentor junior consultants.
• Experience resolving complex business process issues.
• Relevant ServiceNow certifications.
• Understanding of AI concepts and their application to business workflows.

Responsibilities

• Lead client engagements and workshops with stakeholders.
• Design and optimize ServiceNow workflows to meet business needs.
• Translate requirements into user stories and acceptance criteria.
• Collaborate with clients to resolve complex business process issues.

Skills

ServiceNow

Functional Engagements

Stakeholder Workshops

Requirements Gathering

Mentoring Juniors

Process Optimization

Education

ServiceNow Certifications

Job description

Us3 Ltd in Stockholm, Sweden seeks an experienced ServiceNow consultant to lead functional engagements and drive process optimization for clients in professional services. You will gather requirements, design workflows, and mentor junior consultants.

With 6+ years of relevant experience and certifications, you will facilitate stakeholder workshops, write user stories and acceptance criteria, and ensure robust testing and delivery of solutions that improve business workflows.