Senior ServiceNow Consultant — CMDB & ITOM Expert

Cognizant; Stockholms kommun; Sur place; SEK 900 000 - 1 200 000; Plein temps

Avantages offerts par ce poste

Continuous learning

Career development

Competitive compensation

Résumé du poste

Cognizant Sweden is seeking an experienced Senior ServiceNow Consultant to join our growing practice. You will gather requirements, design scalable ServiceNow solutions, and lead CMDB, Discovery, and Service Mapping implementations, along with integrations and e-bonding efforts.

We value independent delivery, strong communication, and stakeholder management, with exposure to Nordic clients and enterprise environments. Fluency in English is mandatory.

Qualifications

• Strong hands-on experience with CSDM, CMDB, Discovery and Service Mapping.
• Proven ServiceNow integrations experience using REST/SOAP APIs.
• Experience in enterprise-scale ServiceNow environments and ITOM exposure.
• Excellent stakeholder management and requirement gathering skills.

Responsabilités

• Lead requirements workshops with business and technical stakeholders.
• Design scalable ServiceNow solutions aligned with best practices.
• Configure and optimize CMDB, Discovery, and Service Mapping.
• Develop integrations between ServiceNow and external systems.
• Support e-bonding with third-party platforms.
• Develop custom solutions using ServiceNow scripting and automation.
• Provide platform administration and continuous improvement.
• Offer technical leadership throughout projects.

Connaissances

CSDM

CMDB

Discovery

Service Mapping

ServiceNow administration

Requirements gathering

REST/SOAP

JavaScript

Stakeholder management

Outils

ITOM

Description du poste

Cognizant Sweden is seeking an experienced Senior ServiceNow Consultant to join our growing practice. You will gather requirements, design scalable ServiceNow solutions, and lead CMDB, Discovery, and Service Mapping implementations, along with integrations and e-bonding efforts.

We value independent delivery, strong communication, and stakeholder management, with exposure to Nordic clients and enterprise environments. Fluency in English is mandatory.