Senior ServiceNow AI-Driven Solutions Lead

Us3 Ltd; Stockholms kommun; Presencial; SEK 1.100.000 - 1.600.000; Jornada completa

Descripción de la vacante

Us3 Ltd in Stockholm is seeking an experienced Senior Technical Consultant to deliver high-quality ServiceNow solutions, guide customers through platform improvements, and provide technical leadership across engagements. The ideal candidate will have hands-on expertise in ServiceNow offerings, strong problem-solving skills, and a track record of mentoring teams.

You will collaborate with customers in workshops, document technical requirements, and help integrate AI into workflows to drive

Formación

• Minimum 8+ years in ServiceNow professional services or consulting.
• Proven ability to integrate AI into workflows and decision-making.
• Strong analytical and problem-solving skills essential.
• Excellent written and verbal communication with clients.
• Experience mentoring consultants and reviewing technical deliverables.

Responsabilidades

• Review and guide complex technical deliverables across ServiceNow projects.
• Lead and mentor Technical Consultants and Associate Technical Consultants.
• Provide technical leadership and independently run engagements.
• Collaborate to analyze and resolve complex issues with customers.
• Document business and technical requirements and workshops.
• Provide oversight and conduct unit testing of developed code.
• Contribute to engagement status reports and risk tracking.
• Identify opportunities to integrate AI into workflows and processes.

Conocimientos

8+ years ServiceNow consulting

AI integration in workflows

Analytical and problem-solving

Client-facing communication

Mentoring consultants

Educación

CSA

CAD

CIS

Descripción del empleo

Us3 Ltd in Stockholm is seeking an experienced Senior Technical Consultant to deliver high-quality ServiceNow solutions, guide customers through platform improvements, and provide technical leadership across engagements. The ideal candidate will have hands-on expertise in ServiceNow offerings, strong problem-solving skills, and a track record of mentoring teams.

You will collaborate with customers in workshops, document technical requirements, and help integrate AI into workflows to drive