Senior Salesforce Solution Architect

Incluso (Sweden); Lunds kommun; Remote; SEK 1,200,000 - 1,500,000; Full time

Job summary

Incluso is seeking a Senior Salesforce Solution Architect to work remotely within Sweden, based in Lund. You will design and govern Salesforce and Data 360 architectures, lead integration efforts with ERP systems, and bridge IT with business stakeholders.

The role is hands-on when needed, with POCs and prototyping to de-risk key decisions and support delivery teams. Fluent English is required; Swedish is a plus.

Qualifications

• Deep Salesforce platform experience at an architect level (Service Cloud, Experience Cloud, Flow, Apex/LWC).
• Hands-on Data 360 experience: ingestion, harmonization, identity resolution, segmentation, activation.
• Proven integration architecture experience with ERP systems (prefer SAP).
• Experience in customer-facing consulting and executive communication.
• Fluent English; Swedish language is a plus.

Responsibilities

• Create the solution architecture and design for Salesforce and Data 360 projects.
• Design and govern integrations with surrounding systems, including SAP/ERP patterns.
• Translate between IT and business, run discovery and present clear recommendations.
• Be hands-on when needed, build POCs, validate approaches, and de-risk decisions.
• Support delivery teams with design reviews and technical leadership; handover to support.

Skills

Salesforce Architecture

Data 360

Integration Architecture

Customer-facing Consulting

English/Swedish bilingual

Tools

APIs & Middleware

S/4HANA knowledge

Job description

We are looking for a Senior Salesforce Solution Architect, remote within Sweden, to join a global company in Lund.

Assignment description:

• Create the solution architecture and design for one or several projects in Salesforce and Data 360. This covers data modelling, processes (including support), and master data.
• Design and govern integrations with surrounding systems, including S/4HANA, with attention to patterns, best practices, data flows, and master data.
• Work with both IT (enterprise architecture, integration, security, support teams, other application teams) and Business (process owners). Translate between the two.
• Run analysis and discovery: requirements, gaps, options and trade-offs, with clear recommendations.
• Be hands-on. When needed, be able to produce POCs and prototypes, validate approaches, and de-risk key decisions before delivery teams build.
• Advise on where Agentforce and agentic capabilities fit.
• Support delivery (project) teams with design guidance, reviews, and technical leadership.
• Act as a trusted advisor by being proactive, honest, and focused on outcomes.
• Work in cooperation with other members of the team as well as ITPM.
• After the solution is developed, support handover to the support team.

Must-have

• Deep Salesforce platform experience, such as Service Cloud, Experience Cloud, Flow, and Apex/LWC at an architect's level.
• Hands-on experience with Data 360 (Data Cloud): ingestion, harmonization, identity resolution, segments, and activation.
• Proven integration architecture experience (APIs, events, middleware) with ERP systems, ideally SAP. Be handy when needed, for example, to simulate/prototype integrations.
• Working knowledge of Agentforce, agents, prompts and grounding, and the Einstein Trust Layer.
• Experience in customer-facing consulting roles, comfortable in workshops and steering groups and with executive communication.
• Ability to work across business and IT, and to move between analysis and hands-on building.
• Fluent English. Swedish is a plus.

Nice-to-have

• Experience with survey and feedback tools, or with claims, warranty, and after-sales processes.
• Manufacturing or industrial customer background.
• Salesforce certifications such as Application/System Architect, Data Cloud Consultant, or Agentforce Specialist.

Behaviors

• Structured, prepared, and clear in written and spoken communication.
• Takes ownership and flags risks early.
• Pragmatic. Balances the ideal architecture against what can be delivered.
• Builds trust through reliability and straight talk.

This is a full-time, 11-month, 100% remote consultant position through Incluso. Start as soon as possible. Possibility of extending the length of the contract after October 31, 2027.

For more information about this role, please contact Karin Persson