Senior IT Ops Engineer: Modern Workplace Lead

Sambla Group; Stockholms kommun; On-site; SEK 800,000 - 1,000,000; Full time

Job summary

Sambla Group in Stockholm is seeking a Senior IT Operations Engineer to own our workplace platform and drive a structured, scalable IT environment. You will work hands-on with Microsoft 365, Entra ID, Intune, and Google Workspace while building smart automation and governance.

You will document and optimize processes, mentor three technicians in Stockholm and Finland, and ensure robust IT controls, audit readiness, and responsive end-user support.

Qualifications

• Solid hands-on experience building or improving processes, documentation, knowledge bases or automations that create long-term value.
• Strong hands-on experience with Microsoft 365, Entra ID and Intune, and with automation using PowerShell and Microsoft Graph API.
• Comfortable working in Google Workspace and quick to get up to speed with new platforms.
• Experience with identity management, device management and access control for hundreds of users.
• Experience with IT controls in regulated environments and audit requirements.
• Enjoy sharing knowledge and helping others in the team grow.
• Strong service mindset and a belief that good IT helps people.

Responsibilities

• Own and further develop our modern workplace platform.
• Work hands-on with Microsoft 365, Entra ID, Intune, PowerShell/Microsoft Graph and Google Workspace.
• Create and improve processes, routines, documentation and knowledge sharing.
• Build structure and automation in Freshservice.
• Ensure traceable and accurate handling of accounts, permissions and offboarding.
• Support work related to IT controls, incident documentation and audit requirements.
• Provide mentorship and knowledge sharing to technicians in Stockholm and Finland.
• Support end users when needed and assist the team during busy periods.

Skills

Identity management

Device management

Automation

Documentation

Process improvement

Mentorship

Tools

Microsoft 365

Entra ID

Intune

PowerShell

Microsoft Graph API

Google Workspace

Freshservice

Job description

Sambla Group in Stockholm is seeking a Senior IT Operations Engineer to own our workplace platform and drive a structured, scalable IT environment. You will work hands-on with Microsoft 365, Entra ID, Intune, and Google Workspace while building smart automation and governance.

You will document and optimize processes, mentor three technicians in Stockholm and Finland, and ensure robust IT controls, audit readiness, and responsive end-user support.