Senior Data Analyst — Product & Customer Insights

Novax; Norrköpings kommun; On-site; SEK 700,000 - 900,000; Full time

Benefits offered by this job

30 days vacation

Wellness allowance

Personal development opportunities

Summits and team activities

Four days from the office and one day从

Four days from the office and one day从

Job summary

Voyado is seeking a Senior Data Analyst in the Product & Customer Insights space to join our internal Data & Analytics team. You’ll explore how customers adopt and engage with Voyado’s products, turn data into actionable insights, and help define value through measurable metrics.

You’ll work with Product, Customer Success, Account Management, Marketing, and the Data & Analytics team to create self-service analytics, AI-assisted experiences, and scalable analytical solutions that drive business

Qualifications

• Several years of experience within data analysis, product analytics, customer analytics, or a similar field.
• Strong SQL skills and experience exploring and working with complex datasets.
• Experience defining KPIs, metrics, or measurement frameworks together with stakeholders.
• Strong data visualization and storytelling skills.

Responsibilities

• Analyzing product adoption, engagement, feature usage, and customer behavior across Voyado’s product portfolio. Then turning it into clear insights and business recommendations.
• Helping Customer Success and Account Management better understand customer health, risks, and opportunities.
• Defining and validating KPIs, metrics, and measurement frameworks together with stakeholders.
• Contributing to how Voyado measures and communicates customer value and value realization.
• Prototyping analytical solutions that can later be operationalized and scaled together with the wider Data & Analytics team.
• Exploring AI-powered and self-service analytics, including conversational analytics, intelligent alerts, and automated insight delivery.

Skills

Data analysis

Product analytics

Customer analytics

Business curiosity

Tools

SQL

Data modelling

Job description

Voyado is seeking a Senior Data Analyst in the Product & Customer Insights space to join our internal Data & Analytics team. You’ll explore how customers adopt and engage with Voyado’s products, turn data into actionable insights, and help define value through measurable metrics.

You’ll work with Product, Customer Success, Account Management, Marketing, and the Data & Analytics team to create self-service analytics, AI-assisted experiences, and scalable analytical solutions that drive business