Sales Process Specialist, Northern Europe

EPIROC; Örebro kommun; Hybrid; SEK 550,000 - 850,000; Full time

Job summary

Epiroc is seeking a Sales Process Specialist for Northern Europe to optimize sales and customer service processes centered on SAP S/4HANA. You will work with Sales, Supply Chain, Finance and other stakeholders to improve how we operate across the region.

The role involves hands-on data work, process analysis, and user support. You will maintain master data, pricing, and process quality, monitor order flows, and train colleagues in SAP and sales processes.

Qualifications

• Experience with SAP S/4HANA sales processes including customer master data and order flows.
• Strong Excel and analytical skills for data comparison across sources.
• Experience in master data, sales operations, Customer Care, Supply Chain, logistics, or business process improvement.

Responsibilities

• Drive improvements in sales and Customer Center processes in SAP and order-to-cash.
• Maintain and improve master data, pricing, and process quality.
• Support and train colleagues in SAP and sales-related processes.
• Monitor order flows and support issue resolution across the order-to-cash process.
• Analyze data and processes to identify improvement opportunities.
• Support new processes, system enhancements, and digital initiatives.

Skills

SAP S/4HANA

Excel

Sales processes

Data analysis

Order-to-cash

Job description

Sales Process Specialist, Northern Europe

Functional area: Marketing & Sales

Onsite or Remote: Hybrid

Country/Region: SE

Location: Örebro, SE

Company name: Epiroc

Date of posting: Oct 30, 2026

Do you enjoy improving processes, working with data, and making systems easier for others to use? As our Sales Process Specialist for Northern Europe, you will bring together SAP expertise, master data, sales processes, and order flows to strengthen our Customer Center operations across the region.

Join our team

You will join Customer Center in Northern Europe in a broad specialist role, working closely with Sales, Supply Chain, Finance, and other stakeholders. You will be a key point of contact for sales processes and SAP, helping colleagues solve issues and continuously improve how we work.

Your mission

Your mission is to develop and improve sales and customer service processes, with SAP S/4HANA at the center. You will combine hands-on process and data work with analysis, coordination, and user support.

Your responsibilities include:

• Drive improvements in sales and Customer Center processes in SAP.
• Maintain and improve master data, pricing, and process quality.
• Support and train colleagues in SAP and sales-related processes.
• Monitor order flows and support issue resolution across the order-to-cash process.
• Analyze data and processes to identify improvement opportunities.
• Support new processes, system enhancements, and digital initiatives.

Your profile

We believe you will thrive if you enjoy systems, structure, and problem-solving while also collaborating with people across the organization. You are analytical and detail-oriented, but pragmatic and able to see the broader business perspective.

We particularly value:

• Experience working with sales and order management processes in SAP S/4HANA, including customer master data, special order flows, consignment stock processes, and customer-specific sales setups.
• Strong Excel and analytical skills, with the ability to work with and compare data from different sources.
• Experience in areas such as master data, sales operations, Customer Care, Supply Chain, logistics, or business process improvement.

Experience as an SAP Business Key User, master data specialist, logistics professional, or in another related position could provide a strong foundation.

As the role supports Northern Europe, you need strong English communication skills. Another Nordic language is an advantage.

Location and other

The primary location is Örebro, Sweden, with the possibility of being based at other Epiroc sites within Northern Europe.

A hybrid workplace is possible, and occasional travel within the region may be required.

Why Epiroc?

By joining our team, you’ll make a big difference in the energy transition. At Epiroc, we take pride in being passionate innovators, driving change toward a brighter future for both people and the planet. Guided by our values of Collaboration, Commitment, and Innovation, we foster a culture of trust, growth, and lasting impact.

We offer global career opportunities, Learning & Development programs, a competitive benefits package, flexible ways of working, and opportunities for community involvement.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com