Rider Quality & Ops Leader

foodora; Malmö kommun; On-site; SEK 502,200 - 669,600; Full time

Job summary

A leading delivery service provider in Malmö seeks a Logistics Quality Manager to enhance rider operations across Sweden. The role involves building scalable frameworks, leading Area Managers, and ensuring compliance and rider satisfaction. Candidates should have at least 5 years of experience in logistics or a similar field, with strong leadership and communication skills. This position offers the opportunity to shape operational excellence in the gig economy.

Qualifications

• At least 5 years of experience in logistics or field operations.
• Experience in the gig economy is a plus.
• Strong communicator with leadership skills.

Responsibilities

• Ensure high-quality rider operations across Sweden.
• Lead and support five Area Managers.
• Develop training frameworks for new and existing riders.
• Implement processes for compliance and performance follow-up.

Skills

Strategic thinking

Team leadership

Process automation

Communication

Analytical skills

Job description

A leading delivery service provider in Malmö seeks a Logistics Quality Manager to enhance rider operations across Sweden. The role involves building scalable frameworks, leading Area Managers, and ensuring compliance and rider satisfaction. Candidates should have at least 5 years of experience in logistics or a similar field, with strong leadership and communication skills. This position offers the opportunity to shape operational excellence in the gig economy.