Remote Support Specialist — Swedish Market (Portugal)

Cross Border Talents; Luleå kommun; Remote; SEK 174,260 - 208,729; Full time

Benefits offered by this job

Paid training

Health insurance

Holiday and Christmas bonuses

Option for company accommodation

Job summary

A leading remote support company is looking for a Remote Support Specialist for the Swedish market. In this fully remote role, you will assist customers through their order journey, handling payments, deliveries, and sensitive data while ensuring compliance with PCI and GDPR regulations. Full-time positions offer rotating shifts, paid training, and health insurance from day one. Join the team and kickstart your international career, with options for accommodation in Portugal provided for those relocating.

Qualifications

• Experience in back-office or support roles is a plus.
• Adaptability and autonomy are essential.

Responsibilities

• Support customers throughout the order journey.
• Handle sensitive data in compliance with PCI and GDPR.
• Communicate with internal teams and external partners.
• Resolve complex issues with problem-solving skills.

Skills

Customer support experience

Problem-solving skills

Adaptability

Team spirit

Job description

A leading remote support company is looking for a Remote Support Specialist for the Swedish market. In this fully remote role, you will assist customers through their order journey, handling payments, deliveries, and sensitive data while ensuring compliance with PCI and GDPR regulations. Full-time positions offer rotating shifts, paid training, and health insurance from day one. Join the team and kickstart your international career, with options for accommodation in Portugal provided for those relocating.