Remote Support Specialist — Swedish Market (Portugal)

Cross Border Talents; Malmö kommun; Remote; SEK 174,260 - 208,729; Full time

Benefits offered by this job

Health insurance from day one

Paid training (15-20 days)

Holiday and Christmas bonuses

Option to live in a company apartment

Job summary

A dynamic international company is seeking a Remote Support Specialist for the Swedish market. This position is fully remote, providing support throughout the customer order journey and requires experience in back-office roles. Candidates will enjoy paid training, health insurance from day one, and gross monthly compensation up to €1,620.50, as well as bonuses. Opportunity to live in a company apartment for relocations is offered.

Qualifications

• Experience in back-office or support roles is a plus.
• Adaptability, autonomy, and a positive team spirit are essential.

Responsibilities

• Support customers through the full order journey including payments and returns.
• Handle sensitive data in line with PCI and GDPR standards.
• Communicate with carriers and internal teams.
• Resolve complex issues using problem-solving skills.

Skills

Experience in back-office or support roles

Adaptability

Autonomy

Positive team spirit

Job description

A dynamic international company is seeking a Remote Support Specialist for the Swedish market. This position is fully remote, providing support throughout the customer order journey and requires experience in back-office roles. Candidates will enjoy paid training, health insurance from day one, and gross monthly compensation up to €1,620.50, as well as bonuses. Opportunity to live in a company apartment for relocations is offered.