Work & Travel in Portugal (Fully Remote Job with Accomodation Support)!

Cross Border Talents; Umeå kommun; Remote; SEK 174,260 - 208,729; Full time

Benefits offered by this job

Paid training (15–20 days)

Holiday & Christmas bonuses

Health insurance from day one

Option to live in a company apartment

Job summary

A leading remote work organization is seeking a Remote Support Specialist for the Swedish Market. This role is fully remote in Portugal and requires supporting customers through their entire order journey, including payments and refunds. Ideal candidates have experience in back-office roles and possess strong problem-solving skills. The position offers a full-time commitment with competitive gross monthly compensation, health insurance, and the option for accommodation support if relocating internationally.

Qualifications

• Experience in back-office or support roles.
• Ability to handle sensitive data according to PCI and GDPR standards.

Responsibilities

• Support customers through the full order journey: payments, deliveries, returns & refunds.
• Help resolve complex issues using problem-solving skills.
• Communicate with carriers and internal teams.

Skills

Customer support experience

Problem-solving skills

Adaptability

Team spirit

Job description

Work & Travel in Portugal (Fully Remote Job with Accommodation Support)!

Join as a Remote Support Specialist - Swedish Market

What You'll Do:

• Support customers through the full order journey: payments, deliveries, returns & refunds
• Handle sensitive data in line with PCI and GDPR standards
• Communicate with carriers, financial institutions & internal teams
• Use your problem‑solving skills to resolve complex issues

Why Join Us:

• 100% Remote in Portugal (basic equipment provided!)
• Full‑time, 40h/week with rotating shifts (07:00–24:00)
• Paid training (1520 days)
• Gross monthly compensation up to €1,620.50
• Holiday & Christmas bonuses included
• Health insurance from day one
• Option to live in a company apartment (for international relocations)

What We're Looking For:

• Experience in back‑office or support roles is a plus
• Adaptability, autonomy, and a positive team spirit

Apply now and launch your international career from Portugal without leaving home.

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