Remote Support Specialist — Swedish Market (Portugal)

Cross Border Talents; Västerås kommun; Remote; SEK 174,260 - 208,729; Full time

Benefits offered by this job

Paid training (1520 days)

Health insurance from day one

Holiday & Christmas bonuses

Job summary

A leading remote support provider offers a Remote Support Specialist position for the Swedish market. This fully remote job entails supporting customers across their order journey while adhering to data protection standards. The role promotes adaptability and problem-solving skills, ideal for individuals who value teamwork. With competitive gross monthly compensation and benefits such as health insurance and potential accommodation, join us to kick-start your international career from Portugal without relocating.

Qualifications

• Experience in back-office or customer support roles is a plus.
• Ability to handle sensitive data in line with PCI and GDPR standards.

Responsibilities

• Support customers through the full order journey: payments, deliveries, returns & refunds.
• Communicate with carriers, financial institutions & internal teams.
• Use your problem-solving skills to resolve complex issues.

Skills

Problem-solving

Adaptability

Team spirit

Job description

A leading remote support provider offers a Remote Support Specialist position for the Swedish market. This fully remote job entails supporting customers across their order journey while adhering to data protection standards. The role promotes adaptability and problem-solving skills, ideal for individuals who value teamwork. With competitive gross monthly compensation and benefits such as health insurance and potential accommodation, join us to kick-start your international career from Portugal without relocating.