Work & Travel in Portugal (Fully Remote Job with Accomodation Support)!

Cross Border Talents; Kiruna kommun; Remote; SEK 174,260 - 208,729; Full time

Benefits offered by this job

Paid training

Gross monthly compensation up to €1,620.50

Health insurance from day one

Holiday & Christmas bonuses

Option to live in a company apartment

Job summary

A customer support company is looking for a Remote Support Specialist to assist Swedish customers with their order journeys. This fully remote position offers the flexibility of working from Portugal while providing essential support for payments, deliveries, and refunds. Ideal candidates should possess strong problem-solving skills and the ability to handle sensitive data with care. Benefits include paid training, health insurance, and the possibility of living in a company apartment if relocating internationally.

Qualifications

• Experience in back-office or support roles is a plus.
• Strong problem-solving and communication skills.
• Ability to handle sensitive data in compliance with standards.

Responsibilities

• Support customers through the full order journey: payments, deliveries, returns & refunds.
• Handle sensitive data in line with PCI and GDPR standards.
• Communicate with carriers, financial institutions & internal teams.

Skills

Customer support experience

Problem-solving skills

Adaptability

Team spirit

Job description

Work & Travel in Portugal (Fully Remote Job with Accommodation Support)!

Join as a Remote Support Specialist - Swedish Market

What You'll Do:

• Support customers through the full order journey: payments, deliveries, returns & refunds
• Handle sensitive data in line with PCI and GDPR standards
• Communicate with carriers, financial institutions & internal teams
• Use your problem‑solving skills to resolve complex issues

Why Join Us:

• 100% Remote in Portugal (basic equipment provided!)
• Full‑time, 40h/week with rotating shifts (07:00–24:00)
• Paid training (1520 days)
• Gross monthly compensation up to €1,620.50
• Holiday & Christmas bonuses included
• Health insurance from day one
• Option to live in a company apartment (for international relocations)

What We're Looking For:

• Experience in back‑office or support roles is a plus
• Adaptability, autonomy, and a positive team spirit

Apply now and launch your international career from Portugal without leaving home.

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