Product Quality Case Lead – Digital & Wheel Loader Systems

Volvo Construction Equipment; Eskilstuna kommun; On-site; SEK 600,000 - 800,000; Full time

Job summary

Volvo Group Digital Technology & Operations (DTO) is seeking a Product Quality Case Builder to monitor field quality and drive product quality improvements across Digital services and Wheel loader systems. You will collaborate with Product Maintenance teams and sales regions to define and quantify issues and initiate quality cases.

You will chair cross-functional Field quality meetings, participate in PM and TFR activities, and analyze data for Special Commitments, cost calculations, and Service

Qualifications

• Bachelor of Science in Engineering or equivalent.
• Strong analytical and communication skills.
• Fluent in written and spoken English; other languages a plus.

Responsibilities

• Define and quantify product quality issues using fact-based analysis.
• Monitor field data and drive Quality Cases in collaboration with Product Maintenance and sales regions.
• Lead cross-functional Field quality meetings and support PM/TFR processes.
• Analyze data for Special Commitments, cost calculations, and Service Bulletin activities.

Skills

Analytical skills

Communication

Networking

English fluency

Education

Bachelor's in Engineering

Job description

Volvo Group Digital Technology & Operations (DTO) is seeking a Product Quality Case Builder to monitor field quality and drive product quality improvements across Digital services and Wheel loader systems. You will collaborate with Product Maintenance teams and sales regions to define and quantify issues and initiate quality cases.

You will chair cross-functional Field quality meetings, participate in PM and TFR activities, and analyze data for Special Commitments, cost calculations, and Service