Product Quality Case Lead - Digital Services

Volvo Group; Eskilstuna kommun; Presencial; SEK 650 000 - 900 000; Tempo integral

Resumo da oferta

Volvo Group is seeking a Product Quality Case Builder to monitor field quality for Digital services and Wheel loader components. You will drive Quality Cases via Define and Measure phases, analyze data, and coordinate with Product Maintenance teams and sales regions to improve product quality globally.

We value collaboration, data-driven decisions, and a proactive approach to continuous improvement. The role is based in Europe and requires English proficiency and a science/engineering background.

Qualificações

• Bachelor of Science within Engineering or equivalent.
• Experience with Volvo Digital Services and products and Wheel loader product line-up is required.
• Strong analytical skills, good communication and networking capabilities.
• Fluent in written and spoken English; additional languages are a plus.

Responsabilidades

• Define and quantify product quality issues in a fact-based way.
• Monitor field statistics and identify issues across markets.
• Initiate Quality Cases and drive them in Define and Measure phase.
• Create and interpret in-depth statistical data for prioritization.
• Request technical material via the parts return process.
• Support PM and TFR meetings; chair cross-functional Field quality meetings.
• Initiate/evaluate Special Commitments and analyze data for decision.
• Calculate costs for Special Commitments and support Service Bulletin work.
• Collaborate across functions to drive improvements.

Conhecimentos

Analytical skills

Communication

Networking

English

Formação académica

Bachelor of Science in Engineering

Descrição da oferta de emprego

Volvo Group is seeking a Product Quality Case Builder to monitor field quality for Digital services and Wheel loader components. You will drive Quality Cases via Define and Measure phases, analyze data, and coordinate with Product Maintenance teams and sales regions to improve product quality globally.

We value collaboration, data-driven decisions, and a proactive approach to continuous improvement. The role is based in Europe and requires English proficiency and a science/engineering background.