People Operations Specialist

Vend-Marketplaces-Ab; Stockholms kommun; Hybrid; SEK 550,000 - 750,000; Full time

Job summary

Vend Marketplaces AB is seeking a People Operations Specialist to support Norway, Sweden, Denmark, and Finland. You will resolve inquiries, improve digital workflows, and enable self-service using AI-ready knowledge.

You will partner with People Business Partners, Specialists and Product owners to turn insights into better employee experiences. You will collaborate across teams and countries, communicating clearly in English, with possible working proficiency in Norwegian or Swedish.

Qualifications

• Approximately 2–4 years in People Operations or HR administration.
• Education in HR or related field.
• Hands-on experience with modern HR platforms and AI tools.

Responsibilities

• Resolve employee and manager inquiries across Nordic countries with high data integrity.
• Guide users to digital services and self-service, preparing AI-ready knowledge.
• Collaborate on process improvements, automation, and AI development.

Skills

People Operations

HR administration

Multi-country HR

AI tools

Digital platforms

Data-driven

Education

Higher education in HR

Vocational education in HR

Tools

HR platforms

AI tools

Job description

THE OPPORTUNITYShape the future of People Operations at Vend.Vend is the home of FINN, Blocket, Tori, Oikotie, DBA, and Bilbasen—where millions of people across the Nordics connect to find a job, a home, a way to move, or a fresh start. Are you ready to be a key player in our Nordic People Operations Hub? We are looking for a People Operations Specialist who enjoys solving problems and is curious about how AI and technology can create simpler, faster, and more intuitive experiences.

As part of our team, you will resolve operational needs across Norway, Sweden, Denmark, and Finland. You will combine hands-on delivery with opportunities to improve digital workflows, make trusted information easier to find, and enable effective self-service. Working closely with People Business Partners, Specialists, and Product owners - using modern platforms and our AI front door - you will turn everyday insights into improvements that reduce effort and elevate the employee and manager experience.

Connect and collaborate in our central, modern Oslo or Stockholm office, complemented by flexible work options!

CORE RESPONSIBILITIES

• Resolve Operational Needs: Resolve employee and manager inquiries across Norway, Sweden, Denmark, and Finland - handling data changes and lifecycle events with high data integrity.
• Enable Knowledge, Self-Service & AI: Guide employees and managers towards digital services, trusted information and self-service. Work with accountable content owners to keep knowledge clear, usable and AI-ready, identifying gaps and opportunities for automation.
• Improve How Services Work: Use cases, data and feedback to identify friction and improve Hub workflows. Collaborate with product owners and specialists on broader process improvements, and contribute to cross-functional initiatives, automation and AI development.

WHAT YOU BRING

• Relevant Experience: Approximately 2–4 years in People Operations or HR administration, ideally in a multi-country or fast-moving environment.
• Education: Higher or vocational education within HR or another relevant field.
• Digital Confidence: Hands-on experience with modern HR platforms and confidence using AI tools, digital assistants and data to make work easier.
• Ownership & Judgement: You follow requests through, handle sensitive information carefully and recognise when to involve others.
• Problem-Solving & Improvement: You use data and feedback to understand employee and manager needs, simplify workflows and create clear, useful guidance.
• Communication & Collaboration: You work well across teams and countries, communicate clearly and bring fluency in English, and it’s an advantage if you have working proficiency in Norwegian or Swedish.

Elke Wangen, Head of People Experience & Operations, is happy to provide information about the daily work and answer any questions you may have about the role. Elke is best reached by email ( [e-mail] ).

If you have any questions about the recruitment process or our company culture, Cecilia Bergerståhl, Senior Talent Acquisition Partner, is here for you! Contact info can be found at the bottom of the ad.

Want to get a feel for our culture and what drives us? Take a peek behind the scenes at our Career Page!

At Vend, our mission is simple: Smart choices made easy.

We’re here to make sustainable living effortless through seamless digital experiences. As part of a dynamic family of marketplaces, including FINN, Blocket, Tori, Bytbil, Oikotie, Bilbasen, and DBA, we connect people with services and products that matter.

Driven by purpose and curiosity, we constantly evolve to meet today’s needs and shape a smarter, more sustainable tomorrow.

At Vend, your time matters. We want you to explore new paths to smarter. Be curious with technology and lean forward. Dare to try, learn, and try again, as we innovate, grow and succeed together. Because your time matters. And when spent wisely, it creates value for you, for Vend, and society as a whole.

Vend

Vend Marketplaces AB