Part-Time Lead Qualification Specialist - Outbound & CRM

TAXICALLER NORDIC AB; Linköpings kommun; On-site; SEK 165,000 - 248,000; Part time

Job summary

TaxiCaller Nordic AB in Linköping is looking for a Lead Qualification Specialist on a part-time basis. You will reach out to potential clients who have expressed interest or signed up for a free trial, assessing fit for our cloud service and providing insights to help the sales team focus on high-quality leads.

The role emphasizes an afternoon schedule (13:00–17:00, Mon–Fri) with flexibility to adjust hours. English is essential; additional languages like Spanish are a plus.

Qualifications

• Excellent verbal communication skills and a friendly, confident phone manner.
• Clear written English; Spanish is a plus.
• Strong listening and interpersonal abilities.
• Prior experience in customer service, telemarketing, or sales is an advantage.
• Organized with good note-taking and data entry skills.

Responsibilities

• Make outbound calls to leads who have contacted us.
• Engage prospects to assess needs, size and level of interest.
• Accurately document call outcomes and update CRM.
• Provide feedback to improve lead generation and qualification processes.
• Collaborate with sales and marketing teams.

Skills

Verbal communication

Written English

Active listening

Data entry

Customer service experience

Sales/telemarketing background

CRM system usage

Tools

CRM software

Job description

TaxiCaller Nordic AB in Linköping is looking for a Lead Qualification Specialist on a part-time basis. You will reach out to potential clients who have expressed interest or signed up for a free trial, assessing fit for our cloud service and providing insights to help the sales team focus on high-quality leads.

The role emphasizes an afternoon schedule (13:00–17:00, Mon–Fri) with flexibility to adjust hours. English is essential; additional languages like Spanish are a plus.