Lead Qualification Specialist (part-time)

TAXICALLER NORDIC AB; Linköpings kommun; On-site; SEK 165,000 - 248,000; Part time

Job summary

TaxiCaller Nordic AB in Linköping is looking for a Lead Qualification Specialist on a part-time basis. You will reach out to potential clients who have expressed interest or signed up for a free trial, assessing fit for our cloud service and providing insights to help the sales team focus on high-quality leads.

The role emphasizes an afternoon schedule (13:00–17:00, Mon–Fri) with flexibility to adjust hours. English is essential; additional languages like Spanish are a plus.

Qualifications

• Excellent verbal communication skills and a friendly, confident phone manner.
• Clear written English; Spanish is a plus.
• Strong listening and interpersonal abilities.
• Prior experience in customer service, telemarketing, or sales is an advantage.
• Organized with good note-taking and data entry skills.

Responsibilities

• Make outbound calls to leads who have contacted us.
• Engage prospects to assess needs, size and level of interest.
• Accurately document call outcomes and update CRM.
• Provide feedback to improve lead generation and qualification processes.
• Collaborate with sales and marketing teams.

Skills

Verbal communication

Written English

Active listening

Data entry

Customer service experience

Sales/telemarketing background

CRM system usage

Tools

CRM software

Job description

Lead Qualification Specialist (part-time)

TaxiCaller Nordic AB

TaxiCaller is on a mission to transform the transportation industry, providing our cloud services to taxi and bus companies around the world. We grow at a good pace and we are profitable.

We are now looking for a Lead Qualification Specialist to our growing sales team in Linköping.

About you

• Excellent verbal communication skills and a friendly, confident phone manner.
• You communicate clearly in English both verbally and in writing. It's a big plus if you also speak Spanish.
• Strong listening and interpersonal abilities.
• Prior experience in customer service, telemarketing, or sales is an advantage.
• Organized and detail-oriented with good note-taking and data entry skills.

About the position

We’re looking for a motivated and personable Lead Qualification Specialist to join our team on a part-time basis. In this role, you’ll be responsible for reaching out to potential clients who have already contacted us or signed up for a free trial.

You will be engaging them in friendly and professional conversations, and determining whether they’re a good fit for our cloud service.

Your work will play a vital part in helping our sales team focus their efforts on high-quality, well-qualified leads.

The working hours will be 13.00 to 17.00, Monday to Friday. The working hours can be slightly adjusted, but the work needs to be done in the afternoon.

Your daily tasks will include

• Make outbound calls to leads who have contacted us.
• Engage prospects in meaningful conversations to assess their needs, size and level of interest.
• Accurately document call outcomes and update our CRM system.
• Provide feedback and insights to enhance our lead generation and qualification processes.
• Collaborate closely with the sales and marketing teams.

It will be considered an advantage if

• You speak additional languages, especially Swedish, Finnish, or French.

For this position you need to already have a Swedish work permit.

Utbildning

Kompetenser

Krav

• Försäljningsvana, telefonförsäljning

Krav

• Spanska
• Engelska