Onsite Spare Parts Coordinator (6-Month) Västerås

Incluso; Västerås kommun; On-site; SEK 260,000 - 340,000; Full time

Job summary

Incluso in Västerås is looking for a Junior Customer Support Specialist for a 6 months limited contract starting September 28, with a potential extension. The role is 100% onsite in Västerås.

You will join the Spare Parts Order Coordinator team and handle order-to-delivery processes, coordinating with Inside Sales, customers and internal stakeholders to ensure accurate, timely orders and invoicing. Fluency in Swedish and English is required.

Qualifications

• Completed upper secondary education (high school level).
• Fluency in Swedish and English, both spoken and written.
• Strong administrative and organizational skills.
• Good communication skills and the ability to collaborate with customers and internal stakeholders.
• Structured and service-minded approach.

Responsibilities

• Take responsibility for ensuring that spare parts orders are delivered on time and in accordance with agreed terms.
• Collaborate with Inside Sales during the handover from quotation to order.
• Ensure that customers receive formal and accurate order confirmations.
• Prepare and coordinate the necessary customer documentation related to orders and shipments.
• Follow up on orders throughout the delivery process.
• Ensure that customers are invoiced correctly and in accordance with delivered orders.
• Maintain close communication with customers as well as internal stakeholders to ensure a smooth and efficient order process.
• Support the team with administrative and operational activities related to spare parts order management.

Skills

Administrative skills

Organizational skills

Communication skills

Swedish and English fluency

Education

Upper secondary education

Tools

SAP

OMS

Job description

Incluso in Västerås is looking for a Junior Customer Support Specialist for a 6 months limited contract starting September 28, with a potential extension. The role is 100% onsite in Västerås.

You will join the Spare Parts Order Coordinator team and handle order-to-delivery processes, coordinating with Inside Sales, customers and internal stakeholders to ensure accurate, timely orders and invoicing. Fluency in Swedish and English is required.