Onsite IT Technician: 365 & Infrastructure

Sysmex Astrego; Uppsala kommun; On-site; SEK 360,000 - 520,000; Full time

Job summary

Sysmex Astrego is seeking an IT Technician to be the primary on-site IT presence in Uppsala. You will support employees, manage workplace technology, and administer Microsoft 365 services in a regulated manufacturing environment.

You will collaborate with users, external providers, and the IT Manager to ensure reliable, secure, and well-documented IT operations with emphasis on onboarding, endpoint management, and DR exercises. This role is on-site at Ultuna, Uppsala.

Qualifications

• Three years of relevant professional IT support or operations experience.
• Strong knowledge of Microsoft 365 administration.
• Experience with Windows, Linux, Intune, and Active Directory.
• Interest in IT architecture and security best practices.
• Excellent troubleshooting and communication skills.

Responsibilities

• Provide 1st and 2nd line IT support for hardware, software, Microsoft 365, and access-related issues together with external service provider.
• Configure, deploy, and support laptops, mobile devices, monitors, and workplace technology.
• Administer Microsoft 365 and Microsoft Entra ID users, licenses, Teams, SharePoint, OneDrive, and related services.
• Execute IT onboarding and offboarding, ensuring employees have the right equipment and access from day one.
• Support meeting room technology, AV equipment, and laboratory-related IT infrastructure.
• Maintain endpoint management and device compliance using Intune and related tools.
• Perform operational administration, monitoring, updates, allocation, maintenance, and troubleshooting for Windows Server, Active Directory, physical servers, virtualization and storage platforms.
• Operate and monitor backup routines for network storage, servers, SharePoint, and cloud services.
• Perform scheduled recovery tests and support Disaster Recovery Plan exercises.
• Support information security activities, including MFA, access management, user awareness, and security best practices.
• Coordinate purchasing of IT equipment and accessories, hardware allocation, vendor support cases, managed-service activities, and service escalations.
• Maintain accurate operating instructions, support documentation, configuration records, inventory records, license records, asset registers, and evidence of completed maintenance and recovery tests.
• Contribute to the design and continuous improvement of the IT environment, ensuring solutions are scalable, secure, and aligned with business needs.
• Assist in evaluating new technologies, integrations, and Microsoft 365 capabilities from an architectural perspective.

Skills

Microsoft 365

Windows

Intune

Active Directory

Linux

English

Job description

Sysmex Astrego is seeking an IT Technician to be the primary on-site IT presence in Uppsala. You will support employees, manage workplace technology, and administer Microsoft 365 services in a regulated manufacturing environment.

You will collaborate with users, external providers, and the IT Manager to ensure reliable, secure, and well-documented IT operations with emphasis on onboarding, endpoint management, and DR exercises. This role is on-site at Ultuna, Uppsala.