Onboarding & Integrations Application Specialist

Inretrn; Borås kommun; On-site; SEK 300,000 - 450,000; Full time

Job summary

Inretrn, based in Borås, Sweden, is seeking an Application Specialist to enhance customer engagement and ensure optimal use of their B2B SaaS platform. This role combines technical understanding with strong customer empathy, requiring expertise in e-commerce and logistics.

The position involves onboarding new customers, adapting the platform, testing functionalities, and providing user training. As Inretrn expands internationally, this is a unique opportunity for growth and impact in a leading B2B solution provider.

Qualifications

• Experience in e-commerce, retail, logistics, returns, or warehouses.
• Experience in a similar role.
• Experience working with integrations.

Responsibilities

• Assist customers in getting started with the platform.
• Adapt the platform to customer flows and test new functionalities.
• Train and guide users and provide educational support.

Skills

E-commerce experience

Logistics knowledge

Customer empathy

Technical understanding

Communication skills

Job description

Inretrn, based in Borås, Sweden, is seeking an Application Specialist to enhance customer engagement and ensure optimal use of their B2B SaaS platform. This role combines technical understanding with strong customer empathy, requiring expertise in e-commerce and logistics.

The position involves onboarding new customers, adapting the platform, testing functionalities, and providing user training. As Inretrn expands internationally, this is a unique opportunity for growth and impact in a leading B2B solution provider.