OMNI Planning Lead — Process Excellence

H&M; Stockholms kommun; Híbrido; SEK 700 000 - 860 000; Tempo integral

Resumo da oferta

H&M in Stockholm is seeking a Business Expert Planning to shape planning across Stores and OMNI. You will define, communicate and mature planning principles, processes and ways of working, ensuring adoption across the organization.

You will collaborate with Retail Operations, Workforce Management, OMNI stakeholders, Business Tech and Market Controllers to keep the planning framework relevant, efficient and aligned with business needs.

Qualificações

• At least 3 years of experience within planning, workforce planning, business controlling or OMNI planning.
• Strong understanding of Store operations and how sales, pieces and visitor plans impact workload and capacity.
• Experience with structured planning processes and planning tools.
• Strong business process understanding and ability to translate needs into practical solutions.
• Experience creating process documentation, training materials and end-user guidance.
• Strong analytical skills to transform data into actionable insights.
• Experience working cross-functionally within a complex organization.

Responsabilidades

• Act as Business Expert for planning processes within Store and OMNI operations.
• Own and continuously improve planning methodologies and processes.
• Translate sales, pieces and visitor plans into workload and capacity perspectives.
• Support consistent use of planning tools and processes across markets.
• Collect and document business requirements and improvement opportunities.
• Create process documentation, training materials and user guidance; drive onboarding and knowledge sharing.
• Bridge between business stakeholders, controllers and Business Tech teams to support communication and adoption.

Conhecimentos

Planning experience

Workforce planning

Cross-functional collab

Analytical skills

Process documentation

End-user guidance

Stakeholder comms

Ferramentas

Planning tools

Descrição da oferta de emprego

H&M in Stockholm is seeking a Business Expert Planning to shape planning across Stores and OMNI. You will define, communicate and mature planning principles, processes and ways of working, ensuring adoption across the organization.

You will collaborate with Retail Operations, Workforce Management, OMNI stakeholders, Business Tech and Market Controllers to keep the planning framework relevant, efficient and aligned with business needs.