Nordic IT Systems & Support Specialist: Impact & Projects

PUMA Group; Helsingborgs kommun; On-site; SEK 420,000 - 540,000; Full time

Job summary

PUMA Group is seeking an IT System & Support Specialist to join our Nordic IT team and help keep our business running smoothly. You will be a key IT partner for colleagues across the Nordic organization, handling hands-on and remote support, onboarding, and project participation across offices, stores and warehouses.

You will contribute to secure, reliable IT solutions, collaborate with stakeholders worldwide, and explore improvements through new technology and AI.

Qualifications

• Experience in IT support or IT operations.
• Strong knowledge of end-user hardware, software, networks and IT infrastructure.
• Excellent problem-solving and independent work ethic.

Responsibilities

• Provide hands-on and remote IT support across the Nordic organization. Troubleshoot and maintain hardware, software, networks, systems and end-user devices.
• Manage onboarding, user access, equipment and device lifecycle.
• Support offices, stores and warehouse environments when needed.
• Participate in IT projects and collaborate with global and local stakeholders.
• Identify opportunities to improve processes and ways of working through new technology and AI.
• Ensure IT solutions are secure, reliable and available with minimal disruption to the business.

Skills

IT support

IT operations

End user hardware

Networks

Troubleshooting

Collaboration

Job description

PUMA Group is seeking an IT System & Support Specialist to join our Nordic IT team and help keep our business running smoothly. You will be a key IT partner for colleagues across the Nordic organization, handling hands-on and remote support, onboarding, and project participation across offices, stores and warehouses.

You will contribute to secure, reliable IT solutions, collaborate with stakeholders worldwide, and explore improvements through new technology and AI.