Manager Order & Shipping Management

Hitachi Energy, Ludvika; Ludvika kommun; On-site; SEK 900,000 - 1,200,000; Full time

Benefits offered by this job

Collective agreement

Flexible working time

Health care and wellness allowance

Career opportunities within Hitachi E​

Mentor during onboarding

Job summary

Hitachi Energy in Ludvika is seeking an Order & Shipping Manager to lead end-to-end order fulfillment and shipping, ensuring customers worldwide receive products safely, efficiently, and on time.

You will manage an order management and shipping team, collaborate with Production, Planning, Procurement, Quality, Finance and Sales to drive operational excellence and strong customer satisfaction, with a clear focus on safety and continuous improvement.

Qualifications

• Degree in Engineering, Industrial Engineering, Supply Chain Management, Business Administration, or a related field.
• Proven leadership experience within Project management, logistics, supply chain, operations, or manufacturing.
• Strong customer focus and stakeholder management skills.
• Proven track record of driving operational improvements and delivering business results.
• Experience with SAP or similar ERP systems.
• Fluent in Swedish and English.

Responsibilities

• Lead the order fulfillment process from customer order through shipment and delivery.
• Ensure excellent on-time delivery performance and proactively manage delivery risks.
• Oversee shipping, transportation, export documentation, and logistics coordination.
• Drive continuous improvement initiatives focused on customer service, lead times, productivity and quality.
• Manage departmental performance, budget, and working capital.
• Develop and coach a high-performing team while fostering a strong culture of safety, accountability, and collaboration.

Skills

Leadership experience

Customer focus

Stakeholder management

Process improvement

Fluent Swedish & English

Project management

Logistics / supply chain

SAP

Education

Engineering / Industrial Engineering / Supply Chain / Business Administration degree

Tools

SAP

Job description

Are you a customer-focused leader with a passion for operational excellence, logistics and leading high-performing teams? Our Surge Arresters business in Ludvika is looking for an Order & Shipping Manager to lead the end-to-end order fulfillment and shipping process, ensuring that our customers around the world receive their products safely, efficiently, and on time.

In this key leadership role, you will manage a team of order managers and shipping specialists and work closely with Production, Planning, Procurement, Quality, Finance, and Sales to drive operational excellence and customer satisfaction.

At our Surge Arresters unit in Ludvika, you will play a vital role in the leadership team where you´ll be able to influence both operational performance and customer success. At the same time supporting the energy transition by ensuring reliable delivery of products that help protect critical power infrastructure worldwide. You will join an engaged team with a strong focus on safety, innovation, continuous improvement, and customer success.

How you’ll make an impact

• Lead the order fulfillment process from customer order through shipment and delivery.
• Ensure excellent on-time delivery performance and proactively manage delivery risks.
• Oversee shipping, transportation, export documentation, and logistics coordination.
• Drive continuous improvement initiatives focused on customer service, lead times, productivity and quality.
• Manage departmental performance, budget, and working capital.
• Develop and coach a high-performing team while fostering a strong culture of safety, accountability, and collaboration.

Your Background

• Degree in Engineering, Industrial Engineering, Supply Chain Management, Business Administration, or a related field.
• Proven leadership experience within Project management, logistics, supply chain, operations, or manufacturing.
• Strong customer focus and stakeholder management skills.
• A proven track record of driving operational improvements and delivering business results.
• Experience driving operational improvements and business results.
• Experience with SAP or similar ERP systems
• Fluent in Swedish and English.

More About us

• Collective agreement
• Flexible working time
• Health care and wellness allowance
• Fantastic career possibilities within Hitachi Energy both within Sweden and globally
• Mentor to support you throughout onboard phase
• Various trainings and education supporting employee development
• Diversified company with over 70+ nationalities working in Sweden
• Supplementary compensation for parental leave
• Employee Benefit Portal with thousands of discounts and perks