Manager Order & Shipping Management

Hitachi Energy Sweden AB; Dalarnas län; On-site; SEK 650,000 - 900,000; Full time

Benefits offered by this job

Collective agreement

Flexible working time

Health care and wellness allowance

Fantastic career possibilities within

Mentor support during onboarding

Training and education opportunities

Diversified multinational environment

Parental leave supplementary pay

Employee discount portal

Job summary

Hitachi Energy Sweden AB in Ludvika seeks an Order & Shipping Manager to lead end-to-end order fulfillment and shipping, ensuring customers worldwide receive products safely, efficiently, and on time. You will guide a team of order managers and shipping specialists and collaborate with Production, Planning, Procurement, Quality, Finance, and Sales to raise operational excellence and customer satisfaction.

Based in Ludvika, you will influence both operational performance and customer success,

Qualifications

• Degree in engineering or related field.
• Proven leadership in logistics, supply chain or operations.
• Strong customer focus and stakeholder management.
• Experience driving operational improvements and results.
• Experience with SAP or similar ERP systems.
• Fluent in Swedish and English.

Responsibilities

• Lead the order fulfillment process from customer order through shipment and delivery.
• Ensure on-time delivery performance and proactively manage delivery risks.
• Oversee shipping, transportation, export documentation, and logistics coordination.
• Drive continuous improvement in customer service, lead times, productivity and quality.
• Manage department performance, budget, and working capital.
• Develop and coach a high-performing team with a safety-first culture.

Skills

Leadership

Customer focus

Stakeholder management

SAP

English

Swedish

Education

Degree in Engineering / Industrial Engineering

Supply Chain/Operations related

Tools

SAP ERP

Job description

The opportunity

Are you a customer-focused leader with a passion for operational excellence, logistics and leading high-performing teams? Our Surge Arresters business in Ludvika is looking for an Order & Shipping Manager to lead the end-to-end order fulfillment and shipping process, ensuring that our customers around the world receive their products safely, efficiently, and on time.

In this key leadership role, you will manage a team of order managers and shipping specialists and work closely with Production, Planning, Procurement, Quality, Finance, and Sales to drive operational excellence and customer satisfaction.

At our Surge Arresters unit in Ludvika, you will play a vital role in the leadership team where you’ll be able to influence both operational performance and customer success. At the same time supporting the energy transition by ensuring reliable delivery of products that help protect critical power infrastructure worldwide. You will join an engaged team with a strong focus on safety, innovation, continuous improvement, and customer success.

How you’ll make an impact

• Lead the order fulfillment process from customer order through shipment and delivery.
• Ensure excellent on-time delivery performance and proactively manage delivery risks.
• Oversee shipping, transportation, export documentation, and logistics coordination.
• Drive continuous improvement initiatives focused on customer service, lead times, productivity and quality.
• Manage departmental performance, budget, and working capital.
• Develop and coach a high-performing team while fostering a strong culture of safety, accountability, and collaboration.

Your Background

• Degree in Engineering, Industrial Engineering, Supply Chain Management, Business Administration, or a related field.
• Proven leadership experience within Project management, logistics, supply chain, operations, or manufacturing.
• Strong customer focus and stakeholder management skills.
• A proven track record of driving operational improvements and delivering business results.
• Experience driving operational improvements and business results.
• Experience with SAP or similar ERP systems.
• Fluent in Swedish and English.

More About us

• Collective agreement
• Flexible working time
• Health care and wellness allowance
• Fantastic career possibilities within Hitachi Energy both within Sweden and globally
• Mentor to support you throughout onboard phase
• Various trainings and education supporting employee development
• Diversified company with over 70+ nationalities working in Sweden
• Supplementary compensation for parental leave
• Employee Benefit Portal with thousands of discounts and perks

Are you ready for an exciting challenge? Does the above description sound like you? Applications will be reviewed after summer vacations, but don’t delay – apply today!