Head of Global Order Fulfillment & Shipping

Hitachi Energy Sweden AB; Dalarnas län; On-site; SEK 650,000 - 900,000; Full time

Benefits offered by this job

Collective agreement

Flexible working time

Health care and wellness allowance

Fantastic career possibilities within

Mentor support during onboarding

Training and education opportunities

Diversified multinational environment

Parental leave supplementary pay

Employee discount portal

Job summary

Hitachi Energy Sweden AB in Ludvika seeks an Order & Shipping Manager to lead end-to-end order fulfillment and shipping, ensuring customers worldwide receive products safely, efficiently, and on time. You will guide a team of order managers and shipping specialists and collaborate with Production, Planning, Procurement, Quality, Finance, and Sales to raise operational excellence and customer satisfaction.

Based in Ludvika, you will influence both operational performance and customer success,

Qualifications

• Degree in engineering or related field.
• Proven leadership in logistics, supply chain or operations.
• Strong customer focus and stakeholder management.
• Experience driving operational improvements and results.
• Experience with SAP or similar ERP systems.
• Fluent in Swedish and English.

Responsibilities

• Lead the order fulfillment process from customer order through shipment and delivery.
• Ensure on-time delivery performance and proactively manage delivery risks.
• Oversee shipping, transportation, export documentation, and logistics coordination.
• Drive continuous improvement in customer service, lead times, productivity and quality.
• Manage department performance, budget, and working capital.
• Develop and coach a high-performing team with a safety-first culture.

Skills

Leadership

Customer focus

Stakeholder management

SAP

English

Swedish

Education

Degree in Engineering / Industrial Engineering

Supply Chain/Operations related

Tools

SAP ERP

Job description

Hitachi Energy Sweden AB in Ludvika seeks an Order & Shipping Manager to lead end-to-end order fulfillment and shipping, ensuring customers worldwide receive products safely, efficiently, and on time. You will guide a team of order managers and shipping specialists and collaborate with Production, Planning, Procurement, Quality, Finance, and Sales to raise operational excellence and customer satisfaction.

Based in Ludvika, you will influence both operational performance and customer success,