ITSM Service Management Consultant - Sweden

Matrix42 AG; Stockholms kommun; Hybrid; SEK 334,800 - 558,000; Full time

Benefits offered by this job

Occupational pension via Länsförsäkringar

Private Health Care Insurance

30 days of vacation

Sport benefit of 2000 SEK/year

Career framework for growth

Job summary

Matrix42 AG is seeking a self-driven Service Management (ITSM) Consultant to support our team in Sweden. You will be responsible for implementing IT and Enterprise Service Management solutions, enhancing customer experiences.

The ideal candidate will have 1-3 years of relevant experience, strong ITSM knowledge, and excellent communication skills. Enjoy a hybrid work model, comprehensive health care, and a supportive career framework.

Qualifications

• 1–3 years of experience with software implementation projects.
• Proven track record in IT or Enterprise Service Management.
• Passionate about customer service and experience.

Responsibilities

• Deliver and configure Matrix42 IT and Enterprise Service Management solutions.
• Partner with customers to address workplace challenges.
• Design and optimize service management solutions.

Skills

IT Service Management (ITSM)

Enterprise Service Management (ESM)

Python scripting

SQL knowledge

REST APIs understanding

Strong communication skills

Tools

Easit

ServiceNow

Nilex

Wendia

Marval

BMC Footprints

Cherwell

Job description

Matrix42 AG is seeking a self-driven Service Management (ITSM) Consultant to support our team in Sweden. You will be responsible for implementing IT and Enterprise Service Management solutions, enhancing customer experiences.

The ideal candidate will have 1-3 years of relevant experience, strong ITSM knowledge, and excellent communication skills. Enjoy a hybrid work model, comprehensive health care, and a supportive career framework.