Italian-Speaking Sales Support & Order Operations

J2 Sourcing; Malmö kommun; On-site; SEK 360,000 - 540,000; Full time

Job summary

J2 Sourcing in Malmö, Sweden, is seeking an Italian-speaking Sales Support to join our team. You will ensure orders and sales processes are handled efficiently and accurately, coordinating between Sales and Purchasing.

The ideal candidate has 2–5 years of ERP and CRM experience, a background in sales support or order administration, and a Bachelor's degree or equivalent, with fluent Italian and English. This role offers an international environment and opportunities to optimise processes while

Qualifications

• 2-5 years of experience with ERP and CRM systems.
• Experience in sales support, customer service, order administration or sales operations.
• Strong process-oriented thinking and attention to detail.
• Collaborative across departments; entrepreneurial attitude.

Responsibilities

• Receive and review customer purchase orders against approved quotations.
• Create and maintain customer and item records in our ERP system.
• Update customer information based on data received through internal processes and customer documentation.
• Support customers within regulated industries, including Aerospace and Defense, by following established procedures.
• Screen items according to company regulations and compliance requirements.
• Add applicable costs and process sales orders.
• Coordinate order processing between Sales and Purchasing teams.
• Send order confirmations to customers and sales representatives.
• Monitor sales orders and ensure timely follow-up.
• Process customer prepayments.
• Manage blanket sales orders and generate sales releases when needed.
• Create sales return orders.
• Run planning activities and create assembly orders to support operational flow.

Skills

ERP experience

CRM experience

Sales support

Education

Bachelor's degree or equivalent

Job description

J2 Sourcing in Malmö, Sweden, is seeking an Italian-speaking Sales Support to join our team. You will ensure orders and sales processes are handled efficiently and accurately, coordinating between Sales and Purchasing.

The ideal candidate has 2–5 years of ERP and CRM experience, a background in sales support or order administration, and a Bachelor's degree or equivalent, with fluent Italian and English. This role offers an international environment and opportunities to optimise processes while