Multilingual Order Management Specialist

E662-Goodyear Sweden; Stockholms kommun; On-site; SEK 435,492 - 653,239; Full time

Job summary

E662-Goodyear Sweden is looking for a skilled professional in customer order management to ensure smooth processing and high customer satisfaction. The role involves collaboration with sales and supply chain teams to fulfill customer needs and resolve issues effectively.

Ideal candidates should have 4–5+ years of relevant experience, fluent communication skills in Finnish, Swedish, and English, and a proactive mindset. The position emphasizes customer care, multitasking, and the use of Excel and SAP.

Qualifications

• 4–5+ years of experience in customer service, order management, supply chain, or similar roles.
• Proactive mindset to spot needs before being asked.
• Calm, structured approach to multitasking in a fast-moving environment.

Responsibilities

• Take ownership of customer orders from start to finish.
• Support customers with delivery timelines and product availability.
• Proactively follow up on orders and inquiries.

Skills

Fluent Finnish

Fluent Swedish

Fluent English

Customer service

Order management

SAP experience

Strong Excel skills

Job description

E662-Goodyear Sweden is looking for a skilled professional in customer order management to ensure smooth processing and high customer satisfaction. The role involves collaboration with sales and supply chain teams to fulfill customer needs and resolve issues effectively.

Ideal candidates should have 4–5+ years of relevant experience, fluent communication skills in Finnish, Swedish, and English, and a proactive mindset. The position emphasizes customer care, multitasking, and the use of Excel and SAP.