It specialist

Lovable Labs Sweden AB; Stockholms kommun; On-site; SEK 390,600 - 502,200; Full time

Job summary

A tech company in Stockholm is seeking an experienced IT Support Specialist. In this hands-on role, you will manage device lifecycles, resolve hardware and software issues, and automate support tasks using AI. Candidates should have at least 2-4 years in IT support and a proactive attitude. This is an office-first position, emphasizing collaboration and fast-paced execution in a growing environment.

Qualifications

• 2 to 4 years of experience in an IT support or sysadmin role.
• Experience negotiating costs and evaluating features.
• Experience leading multi-stakeholder projects.

Responsibilities

• Serve as the first point of contact for hardware and software issues.
• Own the full device lifecycle: procurement to decommissioning.
• Provide on-site IT support and coordinate AV setup for events.

Skills

IT support experience

Vendor relationship management

Strong troubleshooting skills

Proactive attitude

Experience with MDM tools

Tools

MDM tools (Iru/Knadji)

macOS

Linux

Job description

TL;DR As one of the first IT hires at Lovable, you'll be part of the backbone that keeps our people productive and our office running smoothly. This is a hands-on IT role with a builder's mindset, where you'll use AI and automation to unblock our team fast.

Why Lovable?

Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. Over 2 million people in 200+ countries already use Lovable to launch businesses, automate work, and bring their ideas to life. And we're just getting started.

We're a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity, and low-ego collaboration. We seek out people who care deeply, ship fast, and are eager to make a dent in the world.

What We’re Looking For

• At least 2 to 4 years of experience in an IT support, sysadmin, or technical operations role at a tech company
• Experience managing vendor relationships, including negotiating costs and evaluating features
• Experience leading multi-stakeholder projects
• Strong troubleshooting skills in macOS or Linux environments
• A proactive, service-minded attitude with a track record of ownership and follow-through
• Experience with MDM tools (Iru/Knadji in particular) is a plus
• Familiarity with professional software development tools is a plus

What You'll Do

In one sentence: You'll touch the full spectrum of IT operations, from device lifecycle and hands-on support to event production and security partnerships, using AI and automation to keep every team member unblocked and productive.

• Serve as the first point of contact for hardware and software issues, triaging and resolving support tickets promptly
• Own the full device lifecycle: procurement, automated provisioning, configuration, maintenance, and decommissioning
• Actively automate repetitive support tasks using AI tools and scripting, and maintain documentation that enables team self-service
• Track and manage the company's hardware inventory, ensuring consistent standards across the organization
• Provide on-site IT support and work with internal and external events, including AV setup and pre-event coordination, to prevent technical issues
• Partner with the Security team to protect our fleet while keeping the developer experience smooth
• Note: This is an office-first position not suitable for remote work

How to Apply

• Please submit your application in English, which is our working language at Lovable.
• We’re committed to fair and equal treatment for all candidates. If you’re interested, apply via our careers portal