IT Specialist

Lovable; Stockholms kommun; On-site; SEK 420,000 - 560,000; Full time

Job summary

Lovable in Stockholm is looking for an early IT hire who will help keep our people productive and our office running smoothly. This hands-on role combines a builder's mindset with AI-driven automation to unblock the team quickly and securely.

You'll own the full device lifecycle, triage issues, automate repetitive tasks, and support events with AV setup. Collaboration with Security ensures a safe, seamless developer experience in a fast-moving startup.

Qualifications

• 2–4 years in IT support, sysadmin, or technical operations at a tech company.
• Experience managing vendor relationships and evaluating features.
• Experience leading multi-stakeholder projects.

Responsibilities

• Serve as first point of contact for hardware and software issues, triaging and resolving tickets.
• Own the full device lifecycle: procurement, provisioning, configuration, maintenance, and decommissioning.
• Actively automate repetitive support tasks using AI tools and scripting, and maintain documentation that enables team self-service.
• Track and manage the company's hardware inventory, ensuring consistent standards across the organization.
• Provide on-site IT support and work with internal and external events, including AV setup and pre-event coordination.
• Partner with the Security team to protect our fleet while keeping the developer experience smooth.
• Note: This is an office-first position not suitable for remote work.

Skills

IT support experience

Vendor management

Project leadership

macOS troubleshooting

Automation scripting

Service mindset

MDM tools

Dev tooling familiarity

Tools

MDM tools: Iru/Knadji

Job description

TL;DR As one of the first IT hires at Lovable, you'll be part of the backbone that keeps our people productive and our office running smoothly. This is a hands-on IT role with a builder's mindset, where you'll use AI and automation to unblock our team fast.

Why Lovable?

Lovable is the software creation platform that gives people the power to act on the problems closest to them. For decades, turning an idea into software required so much capital, technical fluency, and time that many ideas never came to life. Lovable is the counterargument: a platform for all people with ideas, ambition, and problems worth solving. From solopreneurs to small business owners to teams at companies like Adidas and Zendesk, people have built over 60 million projects on Lovable since its launch in November 2024. And we're just getting started.

We're building a generational company from Stockholm, with growing teams in London, Boston, New York, and San Francisco. Our team is small, talent-dense, and moving quickly, with a culture rooted in extreme ownership, high velocity, and low-ego collaboration. We look for people who care deeply, ship fast, and are eager to make a dent in the world.

Lovable is one of TIME's 100 Most Influential Companies and has been recognized on the Forbes AI 50 and CNBC Disruptor 50, reflecting our momentum as one of Europe’s fastest-growing AI companies and one of the most ambitious places to build in this next era of software.

What We're Looking For

• At least 2 to 4 years of experience in an IT support, sysadmin, or technical operations role at a tech company
• Experience managing vendor relationships, including negotiating costs and evaluating features
• Experience leading multi-stakeholder projects
• Strong troubleshooting skills in macOS or Linux environments
• A proactive, service-minded attitude with a track record of ownership and follow-through
• Experience with MDM tools (Iru/Knadji in particular) is a plus
• Familiarity with professional software development tools is a plus

What You'll Do

In one sentence: You'll touch the full spectrum of IT operations, from device lifecycle and hands-on support to event production and security partnerships, using AI and automation to keep every team member unblocked and productive.

• Serve as the first point of contact for hardware and software issues, triaging and resolving support tickets promptly
• Own the full device lifecycle: procurement, automated provisioning, configuration, maintenance, and decommissioning
• Actively automate repetitive support tasks using AI tools and scripting, and maintain documentation that enables team self-service
• Track and manage the company's hardware inventory, ensuring consistent standards across the organization
• Provide on-site IT support and work with internal and external events, including AV setup and pre-event coordination, to prevent technical issues
• Partner with the Security team to protect our fleet while keeping the developer experience smooth
• Note: This is an office-first position not suitable for remote work