IT Service Engineer - Remote & Onsite Support (Sweden)

Össur; Sweden; Hybrid; SEK 420,000 - 540,000; Full time

Job summary

Össur is seeking an IT Support Engineer (m/w/d) to ensure that our local IT infrastructure—hardware, networks, applications, and office/warehouse environments—functions smoothly for both local and remote users in Sweden.

You will join our global IT servicedesk, report remotely to the IT Service Manager, and handle day-to-day IT operations as well as project work. A degree in IT and at least 1 year of relevant experience are expected.

Qualifications

• Vocational or Bachelors’ degree in IT (preferably).
• At least 1 year of experience as an IT support engineer or similar position.
• Service-minded, hands-on, dedicated to IT within the organization.
• Flexible and willing to work at multiple company locations.
• Ability to collaborate in a cross-functional team.

Responsibilities

• Provide first-line support to users, both remotely and onsite.
• Deploy and maintain computer hardware, software, and peripheral devices.
• Execute system installations, tests, and integrations.
• Monitor and maintain system performance, reliability, and security.
• Maintain up-to-date technical documentation.

Skills

IT support

Hardware & software maintenance

Networking basics

Documentation

Education

Vocational or Bachelor's degree in IT

Tools

IT service desk tools

Job description

Össur is seeking an IT Support Engineer (m/w/d) to ensure that our local IT infrastructure—hardware, networks, applications, and office/warehouse environments—functions smoothly for both local and remote users in Sweden.

You will join our global IT servicedesk, report remotely to the IT Service Manager, and handle day-to-day IT operations as well as project work. A degree in IT and at least 1 year of relevant experience are expected.