Hybrid Sales Operations Analyst – Data-Driven Growth

Dun & Bradstreet Europe; Stockholms kommun; Hybrid; SEK 850,000 - 1,000,000; Full time

Benefits offered by this job

Two paid volunteer days

Health and wellness day

4 extra days for meaningful occasions

Collective agreement, pension, and ins

Counselling services

Hybrid work arrangement

Job summary

Dun & Bradstreet Sweden is seeking a Sales Operations Specialist to support the sales team by managing data, generating reports, and optimizing sales processes. You will collaborate with Sales, Marketing, and Finance to ensure smooth operations and CRM effectiveness.

The role emphasizes data-driven decision making, dashboard development in Power BI, and continuous improvement across our Sweden sales operations. Fluency in English and Swedish is required, with a hybrid work setup in Sweden.

Qualifications

• Bachelor's degree in Business, Marketing, Information Systems, Data Analytics, or related field.
• 6+ years of experience in Sales Operations, Revenue Operations, Business Analytics, Commercial Excellence, or similar.
• Strong understanding of CRM platforms (Salesforce) and how they support sales effectiveness, pipeline management, forecasting, and business performance.
• Proven ability to work with large datasets, identify trends, generate actionable insights, and translate findings into business recommendations.
• Advanced skills in Power BI, Excel, and the Microsoft Office suite, with experience creating dashboards, reporting solutions, and performance analysis.
• Strong business acumen, customer focus, and ability to balance strategic thinking with execution.

Responsibilities

• Analyze sales performance data to identify trends, opportunities, and risks, providing actionable insights for commercial decisions.
• Monitor and maintain data quality across sales systems for accurate reporting and reliable insights.
• Partner with Sales Leadership on territory planning, segmentation, and productivity initiatives.
• Lead annual customer segmentation and recommendations for account allocation and resource planning.
• Coordinate key sales planning and performance management activities (QBRs, account planning, projects).
• Serve as a trusted advisor on sales processes, CRM best practices, reporting, and operational efficiency.
• Collaborate with regional teams to align strategies and share best practices.
• Identify pipeline gaps and risks; work with leaders to implement improvement plans.
• Develop and maintain CRM dashboards and reports for visibility into performance and pipeline health.
• Support cross-functional initiatives with Sales, Marketing, Finance, and Customer Success.
• Support transformation and process improvements to standardize operations across the organization.
• Coordinate internal audit, compliance, and governance reporting as needed.

Skills

CRM expertise

Power BI

Excel

Data analysis

Stakeholder management

Bilingual EN-SV

Education

Bachelor's degree

Tools

Salesforce

Job description

Dun & Bradstreet Sweden is seeking a Sales Operations Specialist to support the sales team by managing data, generating reports, and optimizing sales processes. You will collaborate with Sales, Marketing, and Finance to ensure smooth operations and CRM effectiveness.

The role emphasizes data-driven decision making, dashboard development in Power BI, and continuous improvement across our Sweden sales operations. Fluency in English and Swedish is required, with a hybrid work setup in Sweden.