Endpoint Engineer & Service Operations Lead - Global
Endava plc
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Benefits offered by this job
Job summary
Endava plc is seeking an Endpoint Engineer & Service Operations Coordinator to join their international IT Operations team in Sweden. This role focuses on delivering effective onsite and remote IT support services and requires strong technical, communication, and coordination skills.
The successful candidate will act as a technical escalation point, manage enterprise endpoint technologies, and ensure service excellence while supporting Mandarin-speaking clients. Join a dynamic company that values innovation and quality of service.
Qualifications
- Extensive experience managing enterprise endpoint environments.
- Experience coordinating technical teams or service operations.
- Good understanding of ITIL service management principles.
Responsibilities
- Coordinate service desk ticket queues and ensure timely resolution.
- Manage and support enterprise endpoint management platforms.
- Maintain communication with customers throughout the incident lifecycle.
Skills
Education
Tools
Job description
Endava plc is seeking an Endpoint Engineer & Service Operations Coordinator to join their international IT Operations team in Sweden. This role focuses on delivering effective onsite and remote IT support services and requires strong technical, communication, and coordination skills.
The successful candidate will act as a technical escalation point, manage enterprise endpoint technologies, and ensure service excellence while supporting Mandarin-speaking clients. Join a dynamic company that values innovation and quality of service.
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