Growth-Focused Remote Back-Office & Support (Portugal)

Cross Border Talents; Örebro kommun; Remote; SEK 176,238 - 211,098; Full time

Benefits offered by this job

Paid training

Health insurance from day one

Holiday & Christmas bonuses included

Option to live in a company apartment

Job summary

A global customer support company is seeking candidates for a fully remote role based in Portugal. Responsibilities include supporting customers through order journeys and handling sensitive data, ensuring compliance with PCI and GDPR standards. The ideal candidate should have experience in support roles, exhibit problem-solving skills, and possess adaptability. This full-time position offers gross monthly compensation up to €1,620.50 and includes health insurance and holiday bonuses.

Qualifications

• Experience in back-office or support roles is a plus.
• Adaptability, autonomy, and a positive team spirit are essential.

Responsibilities

• Support customers through the full order journey: payments, deliveries, returns & refunds.
• Handle sensitive data in line with PCI and GDPR standards.
• Communicate with carriers, financial institutions & internal teams.
• Use your problem-solving skills to resolve complex issues.

Skills

Experience in back-office or support roles

Adaptability

Problem-solving skills

Team spirit

Job description

A global customer support company is seeking candidates for a fully remote role based in Portugal. Responsibilities include supporting customers through order journeys and handling sensitive data, ensuring compliance with PCI and GDPR standards. The ideal candidate should have experience in support roles, exhibit problem-solving skills, and possess adaptability. This full-time position offers gross monthly compensation up to €1,620.50 and includes health insurance and holiday bonuses.