Work & Travel in Portugal (Fully Remote Job with Accomodation Support)!

Cross Border Talents; Lunds kommun; Remote; SEK 176,238 - 211,098; Full time

Benefits offered by this job

Paid training (15-20 days)

Health insurance from day one

Holiday & Christmas bonuses

Option to live in a company apartment

Job summary

A global customer support company is seeking remote support agents to assist customers in Portugal. In this full-time role, you will support customers through the entire order journey, handle sensitive data with care, and resolve complex issues. The position offers a competitive gross monthly salary and benefits such as health insurance and paid training. Applicants should have strong problem-solving skills and the ability to work autonomously in a supportive team environment.

Qualifications

• Experience in back-office or support roles is a plus.
• Ability to handle sensitive data in line with PCI and GDPR standards.
• Excellent communication skills.

Responsibilities

• Support customers through the full order journey.
• Handle payments, deliveries, returns & refunds.
• Resolve complex issues effectively.

Skills

Problem-solving skills

Experience in back-office or support roles

Adaptability

Team spirit

Job description

Overview

Work & Travel in Portugal (Fully Remote Job with Accomodation Support)!

What Youll Do

• Support customers through the full order journey: payments, deliveries, returns & refunds
• Handle sensitive data in line with PCI and GDPR standards
• Communicate with carriers, financial institutions & internal teams
• Use your problem-solving skills to resolve complex issues

Why Join Us

• 100% Remote in Portugal (basic equipment provided!)
• Full-time, 40h/week with rotating shifts (07:0024:00)
• Paid training (1520 days)
• Gross monthly compensation up to 1,620.50
• Holiday & Christmas bonuses included
• Health insurance from day one
• Option to live in a company apartment (for international relocations)

What Were Looking For

• Experience in back-office or support roles is a plus
• Adaptability, autonomy, and a positive team spirit
• Join a globally recognized company that puts well-being, growth, and flexibility at the heart of your career.

Apply now and launch your international career from Portugal without leaving home.

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