Global Quality & CI Leader (Software)

Hitachi Energy; Västerås kommun; On-site; SEK 900,000 - 1,300,000; Full time

Benefits offered by this job

Flexible hours

Hybrid work

Pension plan

Health care allowance

Life insurance

Training and education

Job summary

Hitachi Energy seeks a strategic Quality and Continuous Improvement leader for its Network Control software organization in Sweden. You will drive the Quality function, champion Voice of the Customer, and ensure sustainable performance through governance, systems, processes and people development.

You will collaborate with R&D, Operations, Projects and Supply Chain to elevate quality culture, manage audits, certifications and corrective actions, and define KPIs that track customer satisfaction

Qualifications

• University degree in Engineering, Quality, Operations Management or related field.
• Experience in Quality Management, CI and operational leadership, preferably from an industry-grade software organization
• Knowledge of ISO standards, quality systems, auditing and certification processes.
• Experience with Lean, Six Sigma, business process management and systematic problem solving.
• Strong leadership, stakeholder management and change management capabilities.
• Ability to influence across functions and drive engagement at all organizational levels.
• Strong analytical skills with experience in risk management and performance monitoring.

Responsibilities

• Lead and develop the Quality and Continuous Improvement function including capability development and succession planning.
• Establish, maintain and continuously improve the Quality Management System and ensure compliance with standards and customer expectations.
• Act as the customer advocate by driving Voice of Customer processes and ensuring effective response to feedback and quality concerns.
• Manage audits, certifications, corrective actions and preventive actions across the Operating Unit.
• Drive data-driven quality performance, risk management and process excellence initiatives.
• Lead Continuous Improvement deployment using Lighthouse, Lean Six Sigma, Ochibo-Hiroi and Lessons Learned methodologies.
• Partner with R&D, Operations, Projects, Technology and Supply Chain teams to improve performance and customer satisfaction.
• Define, monitor and improve KPIs related to quality, customer satisfaction and operational excellence.

Skills

Quality management

Continuous improvement

Lean Six Sigma

Leadership

Stakeholder management

Change management

Influencing

Risk management

Data-driven decision making

Education

Engineering/Quality/Operations Management degree

Job description

Hitachi Energy seeks a strategic Quality and Continuous Improvement leader for its Network Control software organization in Sweden. You will drive the Quality function, champion Voice of the Customer, and ensure sustainable performance through governance, systems, processes and people development.

You will collaborate with R&D, Operations, Projects and Supply Chain to elevate quality culture, manage audits, certifications and corrective actions, and define KPIs that track customer satisfaction