Global Customer Support & Order Specialist - Flexible Hours

Hitachi Energy, Ludvika; Ludvika kommun; On-site; SEK 380,393 - 489,077; Full time

Benefits offered by this job

Collective agreement

Flexible working time

Health care and wellness allowance

Career possibilities within the company

Mentoring during onboarding

Training and education opportunities

Supplementary parental leave compensation

Employee Benefit Portal with discounts

Job summary

A global energy solutions company in Ludvika is seeking a Customer Support Specialist to manage order processes from receipt to payment. You will ensure top performance and exceed customer expectations while collaborating closely with sales, finance, and production teams. Ideal candidates will have a degree in business administration or engineering, excellent communication skills, and fluency in English. Flexible working hours and health care benefits are part of the offering.

Qualifications

• Degree in business administration, engineering, or related fields.
• Driven, well organized, and able to prioritize work effectively.
• Excellent communication skills and a service-oriented mindset.
• Technical interest and awareness of commercial business aspects.
• Fluency in English; Swedish preferred.

Responsibilities

• Manage orders from receipt through delivery and payment.
• Ensure top class performance and reliability exceeding expectations.
• Collaborate with sales, aftersales, finance, and production departments.
• Contribute to continuous process improvement initiatives.

Skills

Degree in business administration or engineering

Great communication skills

Service minded

Technical interest

Organization and prioritization skills

Fluent in English

Education

Degree within fields of business administration or engineering

Job description

A global energy solutions company in Ludvika is seeking a Customer Support Specialist to manage order processes from receipt to payment. You will ensure top performance and exceed customer expectations while collaborating closely with sales, finance, and production teams. Ideal candidates will have a degree in business administration or engineering, excellent communication skills, and fluency in English. Flexible working hours and health care benefits are part of the offering.