Support Services Specialist

Danda AB; Västerås kommun; On-site; SEK 380,393 - 489,077; Full time

Job summary

An international technology company is seeking a Support Services Specialist in Västerås, Sweden. You will manage customer orders from entry to invoicing, ensuring a high-quality order flow and financial control. The role requires strong communication skills and experience in administrative tasks, preferably in order management. The position is vital for guaranteeing customer satisfaction and compliance with processes and documentation standards.

Qualifications

• Experience in administrative roles, preferably within order management.
• Basic understanding of finance and business processes.
• Detail-oriented, structured, and focused on solutions.

Responsibilities

• Manage and process customer orders throughout the full lifecycle.
• Ensure accurate follow-up of deliveries, costs, and invoicing.
• Support financial control of service assignments and deliveries.

Skills

Administrative experience

Basic finance knowledge

Strong communication skills

Detail-oriented and structured

Collaboration skills

Job description

Support Services Specialist

Would you like to work in a central role combining administration, finance, and customer interaction? We are currently seeking an Order Administrator for an assignment with a leading international technology company (client remains confidential).

In this role, you will play a key part in ensuring an efficient and high-quality order flow. You will manage the entire process from order entry to follow-up and invoicing, contributing to strong financial control and high customer satisfaction.

About the role

As a Support Services Specialist, you will be responsible for:

• Managing and processing customer orders throughout the full lifecycle
• Ensuring accurate follow-up of deliveries, costs, and invoicing
• Supporting financial control of service assignments and deliveries of products and spare parts
• Ensuring compliance with contracts, processes, and documentation standards
• Maintaining ongoing communication with customers and internal stakeholders

We are looking for someone who:

• Has experience in administrative roles, preferably within order management
• Has a basic understanding of finance and business processes
• Is structured, detail-oriented, and solution-focused
• Has strong communication and collaboration skills

Location: Västerås, Sweden

Start date: April 20, 2026